What we offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Tasks and Qualifications:
This is What You Will do in This Role:
Participates in the support of semi-complex systems that integrate hardware and software
Provides support in semi-complex material specification, schematic troubleshooting, and appropriate follow-up
Participates in recommending ideas related to productivity improvement, cost reduction, and improvement in customer satisfaction
Provides troubleshooting expertise to Dematic's customers
Travel between 20-30% to different customer locations, which may include weekends and overtime
What We are Looking For:
Bachelor's Degree
Willing to work nights and on-call coverage is a must
2 year's experience in a related field providing customer service support
Experience with Allen Bradley Logix PLC controls platforms
Experience with controls hardware troubleshooting
Siemens and Modicon PLC experience a plus
Electrical troubleshooting experience
Strong customer service mentality
Strong verbal communication skills over the phone
Ability to work independently
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.