Company: FedEx Freight
Job Title: Mgr-Learning & Development
Job Requisition Number: RC399538
Job Family: FXF: LD-MGMT
Time Type: Full Time
Locations:
4750 Decatur Blvd
Indianapolis, Indiana 46241-9542
2977 Brecksville Rd
Richfield, Ohio 44286
5890 NE 22nd St
Des Moines, Iowa 50313-2555
28475 Ecorse Road
Romulus, Michigan 48174-2476
100 3rd Avenue
Elizabeth, New Jersey 07206
300 Fulling Mill Rd
Middletown, Pennsylvania 17057-5950
4750 Decatur Blvd
Indianapolis, Indiana 46241-9542
4800 S. Central Ave
Forest View, Illinois 60638
500 Opus Drive
Oak Creek, Wisconsin 53154
2323 Terminal Road
Roseville, Minnesota 55113
191 Neelytown Road
Montgomery, New York 12549
16201 Walthall Industrial Pkwy
South Chesterfield, Virginia 23834
3951 New Town Blvd
Saint Charles, Missouri 63301
This position will have responsibility for centers in the MIWE and NOEA and therefore can be domiciled in either.
POSITION OVERVIEW:
Plan and manage the delivery of education programs based on the company's vision, culture, business strategy and goals.
ESSENTIAL JOB DUTIES/RESPONSIBILTIES:
1. Select, educate, develop and lead employees within Learning & Development
2. Manage, instruct and facilitate selected education classes including evaluation of instructor facilitation; manage education program scheduling and equipment coordination, as required
3. Review and update existing educational manuals, courses and classes to reflect changes in company policy, systems and government regulations, integrating the L&D PMO and instructional design process
4. Manage, assess, and implement initial rollout education for new policies and procedures, systems and/or government regulations; communicate a core curriculum for all employees and supervisors
5. Manage and develop measurement goals, track performance against goals, evaluate results, analyze past performance and determine new goals on a periodic basis in support of performance Return On Investment (ROI)
6. Manage vendor relationships which include education requests, accessibility of proprietary information and support of new product orientation
7. Partner with leadership to assess educational needs; follow up with employees involved in education courses or programs and conduct specialized education projects as needed
8. Collaborate with leadership to support efficiency improvements; follow up on education compliance processes
9. Research and assess/evaluate learning technologies, techniques, and theory
10. Write, review and edit organizational communication and act as a liaison between various groups involved
11. Participate in company education curriculums as a participant and instructor
12. Develop partnerships with other operating companies to benchmark "best practices" in education
13. Serve on committees or special projects as assigned
14. Comply with all applicable laws/regulations, as well as company policies/procedures
15. Perform other assignments (or duties) as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
* Bachelor's Degree or equivalent work experience plus five (5) years' experience in instruction and course curriculum design in a Corporate and/or Military environment or adult teaching in a college or university or Operations related experience
* Good knowledge of project management techniques and processes
* Strong leadership, analytical, problem solving, time management, organizational and interpersonal skills
* Strong verbal and written communication skills
* Must be able to interact with employees and management across all levels including outside vendors
* Experience and ability to use Microsoft Office Software, including but not limited to, Word, Excel, PowerPoint and Outlook
* Knowledge and ability to use applicable operating systems, preferred
* Ability to work independently and as a team member
WORKING CONDITIONS:
* Must be able to travel
* Must be able to work a flexible schedule as hours may vary based on operational need
* May be exposed to extreme hot and cold weather changes, dust and fumes in a service center environment
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
FedEx Freight is an Equal Opportunity Employer, including disability and protected veteran.
