Description Robert Half is scouting out talented Desktop Support Technicians who are able to relay difficult technical information to non-technical users in an easily understandable and concise format for a company in the Real Estate Property/Facilities Mgt industry. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Farmington Hills, Michigan, area.
What you get to do every single day
Offer computer desktop support in accordance with established policies and procedures
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Settle computer problems, and offer suggestions on appropriate action/solutions
hardware repairs with the appropriate vendors
Communicate regularly and effectively with ticket submitters
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals Requirements - Scanner experience required
Strong familiarity with Network Printers
Solid understanding of Zendesk
Desktop support or related experience
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
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