Position: Workforce Development Specialist – Michigan Works
Location: Oakland County Michigan Works! Troy
Reports to: Program Coordinator
Salary Range: $41,612 – $54,294
Starting Date: ASAP
Description: 52 weeks/year, 40 hours/week Monday – Friday, 8am – 5:00pm
Job Duties:
- Provide excellent customer service to clients and partners
- Provide career planning and case management services to clients participating in workforce activities
- Schedule and facilitate program orientations and intakes, and accurately collect all program required documentation
- Assess client skills utilizing required basic skill assessments and compatibility tests
- Process all program required documentation and maintain accurate and complete case notes as required by state and federal program regulations
- Prepare clients for job readiness through career planning, job search assistance, resume writing, mock interviews, and soft skills training via one-on-one sessions or group/workshops
- Supervise job search and provision of training
- Achieve all performance standards, requirements, and measures
- Attend all required meetings with partners and Oakland County Michigan Works! staff
- Understanding and awareness of community partners and resources for necessary referrals
- Other duties as assigned
Qualifications:
- Bachelor’s degree strongly preferred with a major in human services, counseling, social work, psychology, human resources or related areas; willing to consider directly related workforce/employment & training programs experience in lieu of degree
- Knowledge of Unemployment Insurance requirements/processes including Filing for Unemployment, Registering for Work, Work Search and MARVIN strongly preferred
- Knowledge of Workforce Innovation and Opportunity Act (WIOA), Wagner Peyser/Employment Services, Reemployment Services and Eligibility Assessment (RESEA) and/or Trade program rules and regulations preferred
- Knowledge of applicable federal and state regulations with respect to employment and training programs and/or career and technical education programs preferred
- Working knowledge of the One-Stop Management Information System (OSMIS) preferred
- Demonstrated skills in oral and written communication along with strong organizational skills
- Proven ability to establish good rapport with adults
- Experience working with education, community, public and non-profit organizations
- Demonstrated skill in use of Microsoft products (Excel, Word)
- Such alternatives to the above qualifications as the Superintendent and his/her designee may find appropriate
Nondiscrimination: In compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the Americans with Disabilities Act of 1990, it is the policy of the Troy School District that no person shall, on the basis of race, color, religion, national origin or ancestry, gender, age, disability, height, weight, or marital status be illegally excluded from participation in, be denied the benefits of, or be subjected to discrimination during any program, activity, or service or in employment. In accordance with Federal regulations, Troy School District has a Title VI, Title IX, Section 504/ADA, and Age Discrimination Act Coordinator. Any questions, suggestions, or complaints for administering the nondiscrimination grievance procedure should be directed to the Assistant Superintendent of Employee Services/Troy School District. An Equal Opportunity/Affirmative Action Employer/Program. Aids and auxiliary services are available upon request to individuals with disabilities.
