Claim Support Staff - ( 210001AO )
Description
Claim Support Staff - The Auto Club Group
What you will do:
The Auto Club Group is seeking prospective Claim Support Staff who provide support to the Claims department by completing well defined clerical tasks that require a general understanding of the Claims process, business context and the Claims department organization and workflow.
In this position, day-to-day routine tasks include:
Copying paper
Scanning documents,
Sending and receiving faxes and completing form letters.
Creating and coding paper and electronic claim files based on pre-determined detailed instructions.
Handling general inquiry routing calls regarding claim files.
Working requires detailed compliance to specific instructions, with significant supervisory oversight.
May be assigned tasks normally handled at a higher level as needed
With our powerful brand and the mentoring we offer, you will find your position as a Claim Support Staff can lead to a rewarding career at our growing organization.
How you will benefit:
Qualifications
We're looking for candidates who:
Education:
- High School Diploma or equivalent
Experience:
- Working with P.C. software applications
Knowledge and Skills:
Work under significant supervision
Demonstrate compliance to specific instructions
Work well under pressure
Organize and prioritize multiple tasks
Prepare and code claim files
Communicate effectively with others over the telephone and in person
Use basic math skills
Bend and stoop in order to file and/or retrieve claims documents
Use automated processing and computer systems
Maintaining accurate files and records
What it's like to work for us:
We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 14 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
Long-term, sustainable, profitable growth
AAA Membership growth and renewal
Operational excellence
Become the "flagship club" of the AAA Federation
Important Note:
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Primary Location : United States-MI-Dearborn
Work Locations :
MI-Admin Office Building (AOB)
1 Auto Club Drive
Dearborn 48126
Job : Claims
Organization : Claims
Schedule : Full-time
Shift : Day
Employee Status : Regular
Job Type : Regular
Job Level : Individual Contributor
Travel : No
Job Posting : Jun 22, 2021, 6:37:52 AM
Req ID: 210001AO