5718BR
Title:
Group Sales Manager, Sales&Service- Group Sales
Job Description:
JOB SUMMARY
The Manager of Group Sales is responsible for managing the daily operations of the Group Sales department maximizing the sale of group ticket packages. Other responsibilities include managing and maintaining group sales accounts; developing aggressive and innovative sales strategies to target groups for games.
KEY RESPONSIBILITIES
Provides lead direction for the daily operation of the group sales staff including development of individual goals; monitoring achievement of performance
Manage the Group Sales Account Executives by tracking towards goals, including call volume, touch points and Salesforce activity
Responsible for recruiting, interviewing and making recommendations regarding hiring of Group Sales Account Executives
Assist in creating, implementing, and evaluating group sales strategies and plans to maximize group sales volume
Manages all aspects of sales, marketing a solicitation of new group sales business opportunities including prospecting, lead generation, networking, referrals and cold calling
Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals; hire, develop, evaluate, mentor and manage team; ensure appropriate organization structure(s), level of staffing and build bench strength
Manages schedule of activities on a per-event basis. These include creating a sales plan, budget and timeline, tracking sales and compiling a post-event report
Optimizes the company's customer database and direct mail activities
Represents the department at industry events and trade shows, when applicable
·Identifies, implements and enforces all company and departmental policies and procedures
Work with vendors on creating and ordering group night giveaways
Assist and monitor group sales budget
Work with the box office to develop group sales procedures
Responsible for aiding in the creation of all sales and support materials
Provides daily sales reports and weekly activity summaries
Event day responsibilities as required
Assist other departments as needed by the organization
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
Bachelor's Degree, Business or Sports Management preferred Minimum of 5 years Tickets Sales experience in sports/entertainment Group sales experience preferred Proven record of achieving sales goals/targets and motivating staff Proven track record in developing long-lasting business relations with corporate executives Must be creative, enthusiastic and possess excellent interpersonal skills Ability to establish priorities and organize work; plan and direct the work of subordinate staff Demonstrated staff development skills in order to properly train, develop and motive staff to meet objectives Ability to think strategically and handle multiple projects simultaneously Strong judgment and strong problem resolution skills Must have a good knowledge of Microsoft Word and Excel Ability to work with multiple internal contacts/department, external contacts and outside agencies
WORKING CONDITIONS
Office environment Ability to work long nights, weekends and holidays
Req Number:
5718BR
City:
Detroit
State:
Michigan
Posted Job Title:
Group Sales Manager
Business Unit:
Olympia Entertainment