Description
Coordinates and maintains consistent workflow of all office tasks to ensure efficient operation of the office. Supervises the providing of support to patients, their families and office staff. Assists physicians and other ancillary/administrative staff with patients; examinations, procedures, necessary education, and medical coordination as required.
Perform general office duties including faxing, copying, scanning and filing.
Answers and directs phone calls.
Communicate with customers and staff to answer questions.
Maintain and order office supplies.
Create, maintain, and update files, databases, records, and other documents.
Schedule patient appointments and procedures according to established policies and procedures.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient copays and reconcile charges on a daily basis.
Process insurance and disability claims in an accurate and timely manner.
Performs various positions throughout practice site to ensure smooth operation, including medical assistant duties as appropriate and front office duties as appropriate
Performs any duties assigned by the Clinic Operations Manager within the scope of practice. Identifies training needs and oversees the development of personnel. Evaluates job performance.
Oversees the maintenance of equipment.
Complete provider on-call schedule monthly.
Performs other related duties as required and directed.
Qualifications
Required:
High School Diploma
Graduate of a recognized medical assistant program, OR 2 (two) years previous experience in the medical field as a medical assistant, OR related position OR high school diploma with minimum of 2 years clerical experience in a clinical setting.
For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire.
Preferred:
Associate Degree in business or related field.
4 years previous experience in the medical field.
2 years previous supervisory experience.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Job: Administrative/Clerical
Primary Location: Michigan-Lansing-McLaren Greater Lansing
Organization LAN20-McLaren Lansing-MMG & MMP
Employee Status Regular
Shift Day Job
Job Type Standard
Schedule Full-time
Req ID: 21007540