Our Commercial Lines Shared Services department is currently seeking a Business Analyst to join our growing team.
Position Summary:
In depth
knowledge of technical methodology and best practices of Project Management,
Process Management & Process Improvement, Business Analytics, Metrics &
Measures to drive strategic business objectives. Partners with internal and/or
external teams and influences without authority.
This is a Full-time, Exempt
role.
Responsibilities/Essential Functions:
- Responsible for the collection, development, analysis,
documentation, and communication of business needs and requirements.
- Facilitates integrations of new opportunities and changes
acrossdepartments.
- Act as a liaison while they interface and work collaboratively
with technology, vendor, and business organizations.
- Assess the needs of the assignment by directly interacting
with management, leadership, technology, the business, and the customer.
- Use working understanding of information systems, business
operations, and processes to analyze requirements, develop specifications,
storyboarding and prototyping to facilitate the design of integrated
solutions.
- Apply knowledge of business analysis, business processes
and project methodologies.
- Manage improvement obstacles and settle conflicts.
Provide recommendation and utilize manager if needed.
Position Requirements:
- Bachelor's degree preferred and 2-4years of Analyst
experience, or equivalentexperience
- Possesses knowledge of commercial linesinsuranceand/or
of Hanover business systems and processes.
- Strong analytical and problem-solving skills. Ability to
multitasksuccessfully.
- Understands & demonstrates the importance of
developing and maintaining cooperative relationships at all levels of the
organization, despite differingperspectives.
- Strong written and verbal communication skills and the
ability to interact with all levels of the organization. Ability to
utilize consultative and facilitative skills to address a businessproblem.
- Proficient in Microsoft 365 Apps (Excel; PowerPoint; OneNote;
Teams).
EEO statement:
"The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.
Privacy Policy:
To view our privacy policy and online privacy statement, click.
Applicants who are California residents:To see the types of information we may collect from applicants and employees and how we use it, please.
