Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Responsibilities
- Core technical or functional responsibilities include: Microsoft Word, Excel, Power Point, and MS Access. SAP experience preferred however not required
- Key projects could include driving new projects to improve Operational Excellence within the Service Support Organization and working with many of the other departments, Purchasing, Planning, engineering, Quality, Sales and Marketing.
- Unique characteristics of the position include detail oriented, understand the "sense of urgency", great communication skills both written and verbal. In addition, a team player who works well across all groups.
- Overall support of the expedited activity which may include follow up, expediting, assurance in shipments and receipt of parts, preparing several reports daily to Management and the Buyer/Planners, assurance in shipment and receipt of parts, etc.
- This role will be challenging with the understanding of the Semiconductor Industry and KT tool knowledge of parts and systems.
Qualifications
- Must have thorough knowledge of Microsoft Office including Excel, PowerPoint, Word, Access. Not required however would be a plus if Microsoft Teams experience
- Previous experience in preparing reports using Excel, in addition to understanding the expediting process and communicating this effectively and quickly.to the field.
- SAP, Select Upgrade (DHL) would be a plus however not required.
Core hours for this role will be Monday - Friday 6AM - 3PM EST with an hour lunch. Employees rotate overnight, weekend and holiday schedules and are required to work overtime as business needs require it. Advanced notice is usually given regarding weekend, holiday and overnight scheduling needs
Minimum Qualifications
HS Graduate or Equivalent or work experience of 3 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.