UGM is looking for an ambitious, energetic candidate to assist our location Vice President of Sales with all office and sales related processes and tasks. The position will entail working with retail customers and builder clients when they visit our showroom and warehouse. The candidate will develop skills in lead generation and new client acquisition (fabricators, custom home builders, contractors, interior designers, and remodeling contractors).
Knowledge of basic MS Excel, Word is essential. Knowledge and or contacts within the building construction/interior design industry a plus, ability to do assigned research tasks, and respond quickly to requests is very important.
Helping Walk-in customers who visiting the UGM stone gallery
Be involved in Sales Orders, Scheduling, Documentation and stock control and management
Communicate with customers about new arrivals, on hand inventory and find the products they are looking for
Being responsible for processing cash and card payments, follow up on AR, Sending AR statements
Preparing Sample boards, uploading granite slabs images and communicating with customers via phone/e-mail/fax
Answering queries from customers {Price, Sizes, Colors, Availability, Scheduling, Delivery, Samples , Slabs Tagging }
Giving advice and guidance on product selection to customers, Home owners
Dealing with customer complaints, credit note, refunds and accounting discrepancies if any
Working within established credit policy, procedures and guidelines with regards to sales, delivery and invoicing
Keeping up to date with pricing, promotions and putting up displays and coordinate open house
Follow up with customers about picking up of tagged slabs, past dues and collection of regular invoices
Regular email blasts to fabricators and designers on new colors, features, and specials
Gather contact information and keep our contact lists up to date on designers and sales people with fabricators and design firms
Requirements
The personal skills
Ability to multi task
Having a friendly and engaging personality
Comfortable working with fabricators, Architects, Designers and Home Owners
Strong communication skills and Must be helpful and polite and customer friendly attitude
Able to work as part of a sales team
Hours: Monday - Friday 8:00am - 4:30pm / Saturday 9:00am - 1:00pm
Required experience:
- Customer Service experience is a plus.
RECENT COLLEGE GRADUATES ARE WELCOME TO APPLY.
Job Type: Full-time
Benefits
Attractive pay with benefits - Hourly pay with Medical, Dental, Vision, Life insurance, 401(k), PTO