Infor Enterprise Asset Management (EAM) Senior Consultant
Consulting
Requisition # UNI00HXZ
Post Date Apr 27, 2021
Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As an EY professional, you will be focused on helping them grow and turn their strategy into reality. You'll work with high-performing teams that drive growth and deliver exceptional client service, working to ensure you play your part in building a better working world.
The opportunity
EYs Technology Solutions Delivery practice assists our national consulting practices in planning, pursuing, delivering and managing large, complex full lifecycle initiatives along with providing experience in leading practices, methods, and resources in Infor's applications and technology space. Consultants in the Infor practice advise clients to understand, architect and implement the core applications and technology required to run their business. Our focus will be on helping our clients to implement technology to enable business and operational improvement.
Your role as a Senior Consultant will focus on the delivery of client engagements, often interacting at an implementation team member level for EAM clients, resulting in increased value and efficiency. You'll work with your team members and EY to build an inclusive culture and a high-performing team.
Your key responsibilities
Individual will work as part of a team or individually to lead the Enterprise Asset Management (EAM) CloudSuite implementation, providing proven expertise during implementation, upgrade or redesign projects. General requirements include hands-on experience with implementations and/or upgrades of the Infor EAM functional suite, along with subject-matter expertise. Position works directly with the client, providing hands-on leadership, process design, application build support, training, testing, problem resolution, go-live support and/or change management.
Support EAM on-premise and/or CloudSuite implementations, including project estimation, initiation, planning, design, build and deploy phases
Responsible for documenting business requirements, system design and transformational goals
Support the process to partner with clients to understand current-state processes and define future-state business processes based on business objectives
Support data migration activities from an EAM business perspective
Help to configure applications according to requirements and design, and conduct required testing (e.g., Conference Room Pilot, System Testing)
Understand Infor Implementation Accelerators and support workshops to aid in design process
Support development of project documentation such as test scripts and training materials to support user adoption
Teach end users and conduct training classes in the technology
Provide post go-live support and problem resolution
Possess or gain a solid understanding of Infor EAM applications' functionality, intended processes, uses and features that business partners can leverage during their daily work
Have experience working with users and development staff on issues and efforts related to the implementation of maintenance, purchasing, service management, and inventory management or other business processes related to EAM engagements
Interact with users to obtain information and share information needed for successful system implementation, upgrades, usage and maintenance experience
Participate in program leadership, governance and change enablement
Have experience working with relational databases, reporting and other technologies
Assist practice leadership in creating proposals, budgets and workplans between projects
Participate in other business development activities as appropriate (e.g., proposal presentations)
Continually pursue latest product features, functionality and technology innovations to stay current and add value to our projects
Enhance our brand through strong external relationships across a network of existing and future clients
Skills and attributes for success
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in a fast paced, consultative information systems environment
Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process
Understand EY and its service lines and actively assess what the firm can deliver to serve clients
Ability and comfort level researching client inquiries and emerging issues
Excellent communication (written and oral) and interpersonal skills
Excellent leadership, communication (written and oral) and interpersonal skills
Ability to meet travel requirements
Industry affiliations and/or technical certifications preferred
To qualify for the role you must have
Bachelor's degree in Business, Information Technology, Computer Science, Engineering or a related field
Three or more years of related work experience or a graduate degree and two years of related work experience
Experience in Enterprise Asset Management (EAM) or Computerized Maintenance Management Systems (CMMS)
Two to three years of related work experience with the Infor EAM product and a minimum of one years' experience with Infor EAM CloudSuite
Minimum of one Infor EAM implementation over the full life cycle to include requirements gathering, business process design, testing, go-live and production support
Proven ability to work creatively and analytically in a problem-solving environment
Proven work experience in one or more of the following areas: Facilities Management, Healthcare, Life Sciences, State & Local transit, Utility, Oil and Gas, Manufacturing, and/or Media and Entertainment
Willingness to travel up to 75%; valid driver's license and US passport required
Ideally, you'll also have
Experience in the implementation of condition based and predictive and/or asset performance management (APM)
Experience supporting health-related clients/industry
Desire to work in an information systems environment
Experience with Infor Operating Service (OS) and related Infor EAM tools (e.g., BODs, Flex Sql)
What we look for
We're interested in passionate leaders with a strong vision and a desire to stay on top of trends for their areas of expertise, and specific skills and knowledge to contribute to our clients and teams.
What working at EY offers
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Plus, we offe