A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Michigan Arthroplasty Registry Collaborative for Quality Improvement (MARCQI) is a Blue Cross Blue Shield of Michigan (BCBSM) and Blue Care Network (BCN) Collaborative Quality Initiative (CQI) that aims to address inconsistencies and variations in patient outcomes related to hip and knee joint replacement surgery. The goals of MARCQI are to create a statewide quality improvement infrastructure by developing a consortium of hospitals in Michigan to engage in quality improvement activities for hip and knee joint replacement surgery procedures and reduce the costs of this care in the State of Michigan. We are bringing together arthroplasty practices across the state of Michigan to collaborate and share data regarding processes of care and clinical outcomes in the treatment of hip and knee replacement procedures. We are currently looking for a highly skilled individual who will serve as a Quality Assurance Coordinator in the role of a Clinical Information Analyst, Senior for our Coordinating Center full-time located in Ann Arbor, Michigan.
This person will serve as the interface between the Program Directors, Program Manager, Coordinating Center staff and participating sites for quality assurance, and will be responsible working closely with the Program Manager to ensure data quality, partner engagement, support site quality improvement activities, and disseminate and implement MARCQI resources and quality improvement aims.
Specific responsibilities will include, but are not limited to the following:
- Maintain relationship across participating sites—including (when safe to do so) visiting (at maximum) twice yearly to evaluate data quality assurance adherence to program procedures and data quality and evaluate the performance of participating sites.
- Report Site Data Quality Assurance Evaluation Visit results to MARCQI coordinators and managers; providing timely and informative/constructive feedback to each site based on results of site visit.
- Communicate issues of data validity, clinical data entry, or issues regarding incomplete cases to the Program Manager and other Coordinating Center staff.
- Respond to Site Coordinators questions regarding data variables and definitions; and other communication with Site Coordinators.
- Develop and test data collection strategies and tools, and provide training and education for the participants on program requirements.
- Help monitor quality of data in registry
- Assist in data registry function testing, support, and improvement opportunities
- Support participating site’s quality improvement activities and goals
- Identify issues preventing program participants from functioning at high levels of performance, and working with participants to resolve these issues.
- Create and maintain documentation of procedures/processes.
- Attending all collaborative-wide meetings
- Lead and support the abstractor breakout sessions and educational phone calls
- Completing other assigned projects, as needed.
- Bachelor's degree in nursing or other health care field or quality or public health is required.
- Minimum of two years’ experience in a health care setting is required.
- 5-8 years of experience in analyzing and interpreting process, clinical outcomes and quality improvement opportunities.
- Proficiency in Microsoft Office Suite (e.g. Outlook, Word, Excel, PowerPoint), Google Suites (e.g. Docs, Sheets, Jamboard, Drive), DropBox, and Zoom.
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