Description:
The Connected Vehicle Team is revolutionizing the vehicle ownership experience through the invention of software products delivered to customers through a variety of digital touchpoints including mobile apps, websites, and in-vehicle infotainment systems.
The Connected Services Feature Owner responsibilities include but not limited to:
• Collaborate with internal and external stakeholders to recognize feature opportunities and develop the vision, functional objectives, epic user stories, logical architectures, and UX/UI concepts that meet the needs.
• Lead feature definition end-to-end across all customer interaction channels (i.e. in-vehicle, call center, mobile app and web) that meet the product vision and objectives. Prioritize requirements for downstream teams to support iterative development and minimal viable product (MVP) definition.
• Ensure feature definitions provide robust customer experiences and flexibility to support multiple regions and future product evolution.
• Work with customer channel and system component owners to ensure feature is delivered in a way that meets feature objectives and has a consistent cross-channel experience.
• Represent the feature to product development teams throughout the product development lifecycle to ensure resulting product meets the feature vision and objectives.
• Communicates status, risks and escalations to the leadership team.
• Monitor and communicate in market feature performance and lead resolution for production issues.
• Create and maintain communications regarding vision and progress like a feature roadmap and release plan.
• Create contractual project related documentation like a requirements specification or statement of work.
Requirements:
• Bachelors/Master’s degree Electrical, Computer, Information Technology or equivalent.
• 3+ years’ experience in a product definition or systems engineering role for software-based consumer products.
• Strong leadership and technical skills to lead cross-functional teams and align stakeholders.
• Technical skills including:
• Understanding software systems and products
• Ability to review designs and ensure they meet best practices
• Experience testing or verifying software meets acceptance criteria
• The desire to be part of, and contribute to, a team with a proven ability to work cross-functionally with designers, coders, integrators and business teams.
• Strong relationship-building skills including the ability to relate constructively to all levels of an organization.
• Ability to multitask and prioritize projects and tasks judiciously.
• Strong listening, written, and oral communication skills.
• Ability to articulate ideas to both technical and non-technical addressees.
• Ambition and the ability to be self-directed.
• Excellent organizational and communication skills.
Preferred Requirements:
• Master of Science in Electrical, Computer, Information Technology or equivalent
• Experience with automotive connected vehicle, Internet-of-Things, vehicle infotainment products, mobile apps and/or customer web portals.
• Experience reading/writing requirements using DOORs.
• Experience in a Scrum Product Owner or similar role in an agile environment.
• Experience using Atlassian Jira Agile (www.atlassian.com/software/jira/agile).
• Experience modeling business or software processes using BPMN constructs.
• Experience capturing and managing software requirements as User Stories.
• Experience facilitating backlog refinement.
• Experience delivering a product used globally (multilingual and localized).
• Experience creating release notes, user documentation, and/or training materials.
• Experience writing a requirements specification or statement of work.
TYPE: Long Term Contract
LOCATION: Auburn HIlls, MI
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