About GM
There's never been a more exciting time to work for General Motors.
To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.
Why Work for Us
Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.
Job Description
Role
Our customer is our compass. Their needs are the foundation of our design and they are the reason we do what we do. As a Product Designer on the eCommerce team, you will help to form the future of purchasing our products and craft our customer experiences with a focus on thoughtful and intentional design.This positionwill be creating cross-channel eCommerce experiences to support our growing product catalog. This will require you to leverage your creative concepting skills to optimize device-specific interactions, while maintaining a wholistic view of how those touchpoints relate to the ecosystem and future-focus of products for the company. An understanding of how each touchpoint in the customer journey can influence a purchase decision should inform design choices and intent. Ultimately working toward the goal of creating the best experience possible from awareness through conversion, to adoption and advocacy.
Building connections, feeding the culture and establishing trust with team members and stakeholders is the foundation of successful product design.Your success in this role will hinge on your ability to collaborate with other designers, researchers, program managers, developers and engineers.The ideal candidate will have interaction and visual design skills, an understanding of user-centered design, and a passion for designing digital products.
Lastly, we are looking for boldness and authenticity. We are makers. As leaders in the fastest growing industry today we are not here to follow. We seek individuals with a voice and vision, who design with compassion and empathy. If you are a thoughtful and talented designer, looking to have a real impact and make millions ofcustomers lives better, come join our team.
Role Responsibilities
* Collaborate closely with team members to craft world-class user experiences across all products and platforms for vehicle features
* Balance user needs, technical constraints, and business objectives to solve problems effectively
* Craft interaction designs, advocating usability and user-centered design principles
* Create design deliverables to communicate your work including sketches, logic and flow, prototypes, wireframes, mockups, and specifications
* Measure and analyze user experience research and testing to validate designs, get user feedback, and identify opportunities to improve the customer experience
* Work with product owners and key stakeholders to brainstorm and identify opportunities, executing them as a flawless part of the overall user experience
Key Characteristics
* Empathy:You are curious about how other people work, live, and think, you will enjoy meeting the users of our products, and thinking about design by visualizing yourself as one who will use it.
* Creativity:You can generate numerous potential solutions to a problem. More importantly, product designers can screen out bad ideas and identify good ones. In our design environment, a designer needs the ability to brainstorm without ego attachment to any particular idea.
* Superb communication skills:You can communicate broad concepts as well as fine detail through written and graphical media. You can convey design solutions through sketches and visualizations, as well as through prose.
* A quick study:You can understand systems and processes, both in software and in the real world. You will be required to digest and understand the many complex factors that govern vehicle design, from social and peer norms to a multinational regulatory environment. You will be able to successfully navigate those factors as you create design solutions.
* Outstanding collaboration skills:You are an effortless collaborator.Youwelcome ideas from anysource, andare prepared to build on them to make the work of your team successful.
* Comfort with ambiguity: You are comfortable working in a space where problems and solutions are not well defined. You can cope with change, shift gears comfortably, and can decide and act without having the total picture.
Role Requirements
* Degree in Business, HCI, Product, Interaction, or Visual Design, eCommerce, or related areas
* 3-5+ years of experience creating user interfaces, digital products, or complex software applications across a range of channels
* Demonstrated ability to design foreCommerce
* Formal degree or training in HCI, Product Design, Interaction Design, Visual Design or related
* Strong portfolio with work samples showcasing expertise in user experience design, creativity, and depth of thought
* Open to feedback, knows how give and receive criticism, and how and when to defend design decisions
* Experience incorporating research into the design process
* Strong written, visual, and verbal communication skills
* Proficient in common design tools like Axure, Illustrator, Photoshop, InDesign, After Effects, Sketch, and Figma
* Prototyping experience (software and/or hardware development experience a plus)
* Experiencedesigning for eCommercewith varioustypes of products, brands, and channels a plus (ex. D2C, B2B, Enterprise, complex purchase, subscription, mobile, web, wearable, in-vehicle,etc...)
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
* Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
* Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
* Company and matching contributions to 401K savings plan to help you save for retirement;
* Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
* Tuition assistance and student loan refinancing;
* Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend
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