Job Details

Sales

• Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization
• Assess customer needs and suggest appropriate products and services
• Respond to more complex customer enquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
• Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
• Develop long-term sales plans for key customers and monitor and adapt sales activities to meet objectives.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.
• Coach and mentor less experienced sales representatives to achieve their sales targets.
• Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed
• Partners with internal resources to execute targeted deliverables within a timely manner
• Provide extraordinary internal and external customer service throughout the sales process
• Forecast accurately and maintain the system of record in Salesforce.com.
• Performs other related duties and participates in special projects as assigned.

RRD is an EEO/AA including Vets and Disabled Employer

• Bachelor degree in discipline related to functional work or role or at least 3 years of relevant work experience in sales
• Knowledge of RR Donnelley Products & Services preferred
• Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
• Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
• Must be able consistently identify critical elements, variables and alternatives to develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Able to apply excellent business acumen and collaborative skills when resolving problems.
• Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or to offer up solutions to problems.
• Actively participate in relevant job skills training and development activities. Desire to be a continuous learner of RRD's products & services
• Familiar with standard software such as Word, PowerPoint and Excel.
• Salesforce.com knowledge and usage required