Achieves or exceeds sales targets while interacting with new and existing customers via telephone and selling Company products and services.
Demonstrates consultative sales techniques by using probing questions, clarifying needs, overcoming objections and providing solutions that fits the needs of the customer.
Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
Educates customers on the Company products, services and experience leveraging job aids and support materials as needed.
Establishes rapport and promotes relationships by providing a unique positive experience for each customer through personalizing sales interaction.
Consistently demonstrates professionalism and integrity with a warm and friendly demeanor to customers and teammates.
Exercises sound judgment within the scope of empowerment and acts in the best interest of both the customer and company.
Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
Maintains expected performance levels in a dynamic and highly competitive environment.
Articulates the Company's competitive advantage while advocating for our products, services and packages.
Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a great customer experience.
Navigates between multiple screens, databases and complex data entry applications to accurately and quickly capture required information to complete a sale.
Acts as a team player committed to growth and development.
Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
Consistently follows critical sales processes to ensure a great customer experience.
Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.