MRM is a leading Customer Experience Agency committed to creating meaningful relationships between brands and people. This philosophy guides our approach to creating and enhancing moments that matter throughout a brand relationship. Through data-infused consumer, brand and category insights and engaging creative enabled by technology, we build seamless, connected experiences that result in profitable relationships.
MRM is part of the Interpublic Group (NYSE: IPG) and a lead agency in the McCann Worldgroup network, with 40+ offices across North America, Latin America, Europe, the Middle East and Asia-Pacific. For more information, please visit www.mrm.com.
MRM is seeking a Project Manager. We are looking for a candidate who possesses excellent verbal and written communication skills, eager to learn about and enhance their Project Management abilities.
Responsibilities:
- Monitor the day-to-day activities of the project team and ensure work is progressing as planned. Work with the project team and be actively involved in all aspects of the work
- Ability to create a scope of work - requirement management, preparation and maintenance of business cases, and evaluation of alternative methods to learn from the past to improve delivery; project scope control, baseline change management
- Lead and take responsibility for the identification and analysis of internal and external stakeholders and their impact on the project
- Lead straight-forward projects and develops to handle increasing complexity (low-medium)
- Responsible for developing and managing the project plan and working with discipline leads and project teams to execute strategies and estimating for project activities, including how they can be quality assessed
- Manage schedules, budgets (if applicable), assets, and overall project organization ensures requirements and project deliverables dates are communicated, understood, and executed
- Effectively and efficiently plan and prioritize all deliverables and resources working across the project(s) based on the scope of work and project goals
- Communicate and document project status
- Dependent upon the size and complexity of a project, define and apply a recognized process to manage change projects.
- Make effective decisions in the interests of a range of stakeholders about change requests.
- Actively monitor project risks, and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
- Handle change within different project management methodologies.
- Manage multiple projects/tasks simultaneously
- Interact and collaborate knowledgeably with clients and partners
- Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
- Consistently identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
- Learning best practices for SEO, analytics, and UX
- Partner with project team leads to present work
Assignment Specific Responsibilities:
- Support the creation of project documentation, including the scope of work, collecting functional, creative, and business requirements, bug reports, and knowledge transfer to project stakeholder
- Develop, maintain and review weekly/monthly smartsheet dashboards and reports
- Assist with the discovery, development, implementation, and management of the project plan
- Assist with the day-to-day management of the project from initiation through discovery, design, development, and testing
- Communicate status of projects to the team and client regularly
- Manage projects through Jira from initiation through testing
Qualifications:
- Drive for results with the ability to inspire and support project team members and manage stakeholder relationships. Promote the vision, organizational/project purpose, and values.
- Understand and create the environment for an inclusive and diverse organizational culture.
- Work collaboratively to build rapport and trust, develop networks and maintain relationships.
- Delegate tasks, set goals and accountabilities, provide clear guidance and monitor progress.
- Build and inspire teams, empower and motivate others to improve performance and achieve outcomes.
- Have a solution focus, not a problem focus, and to be positive and adaptable, responding well to feedback and the need for change.
Education & Experience Requirements:
- Bachelor's degree or equivalent, relevant experience desired.
- 5 -2 years of project management or operations experience within professional work environments (with heavy volume as a bonus)
- Demonstrated ability to work on multiple projects at once
- A self-starter able to work collaboratively as well as independently
- Experience with MS Office, including Word, Excel, and PowerPoint.
Physical, Travel & Other Requirements:
- Occasional travel as needed within 25 miles.
NO THIRD-PARTY RESUMES ACCEPTED.
MRM is an EEO/AA employer and does not discriminate based on race, color, religion, creed, gender.
AT MRM, RELATIONSHIP IS OUR MIDDLE NAME.
MRM//McCann is a leading customer relationship agency that leverages the power of creativity, the beauty of data, and the magic of technology to nurture, encourage and sustain strong relationships between brands and their customers – in turn, creating meaningful experiences for people, while driving business results.
We employ the most innovative talent in the industry to digitally drive the transformation of our clients’ businesses and provide creative solutions to help brands grow meaningful relationships with people.
Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing? Are you ready to transform our world?
If so, you will thrive in our culture based on the Important Things We Believe (I.T.W.B.s):
- Ideas power everything
- We’re Better Together
- We’ll figure it out
- Complexity can be managed
- It only counts if we deliver
- Technology is magic
MRM//McCann is a leader in Gartner Inc.'s annual "Magic Quadrant for Global Digital Marketing Agencies" report. Gartner Magic Quadrants are based on an exacting methodology where agencies stand out for their strategic services, including business strategy and digital business transformation skills. MRM//McCann is noted for its global vision and strategy, and its use of tools and analytics enabling clients to deliver a measurable business impact as the result of those strategies.
NO THIRD PARTY RESUMES ACCEPTED.
MRM//McCann is an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law. MRM//McCann participates in e-Verify.
If you require reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:
- a) Dedicated Fax - 917-661-6310
- b) Dedicated E-mail – Careers@mwgdetroit.com
- c) US Mail – ATTN: Human Resources, 360 W. Maple Birmingham, MI 48009
- d) Dedicated Phone – 248-203-8000
NOTE: Disability accommodation requests only.
