The Night Auditor is responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling guests' accounts upon completion of their stay on the night shift.
Pay Grade 6 ($11.00 - $13.37 per/hr. D.O.E.)
All Full-time positions include a desirable benefits package and generous PTO (Paid Time Off).
All Lac Vieux Desert Employees receive gas & food discounts and advancement opportunities.
RESPONSIBILITIES
• Provide excellent guest service to guests, internal and external through active guest engagement and a positive attitude.
• Maintain a high level of professional appearance for self and environment.
• Complete required reports of the Night Auditor position.
• Registering guests and reconciling guests' accounts.
• Making and modifying reservations.
• Maintain a friendly and approachable attitude towards guests and fellow employees.
• Due to the dynamic Casino environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management.
MINIMUM QUALIFICATIONS
• Must have a High School diploma or G.E.D.
• Must be computer literate.
• Must be able to work flexible hours.
• Must pass a background check and other pre-employment screenings.
PREFERRED QUALIFICATIONS
• Excellent customer service skills.
• Must have an excellent work record.
• Must have strong interpersonal and communication skills.
WORKING CONDITIONS
• Working conditions sedentary work with prolonged walking and standing.
• Ability to lift 50 pounds at times.
• Subject to internal working conditions, including a smoking environment and alcohol establishment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen and applicable background checks related to the position.
OUR MISSION
Our mission is to provide an exceptional and memorable experience to every guest, every time. Each team member will demonstrate a high level of professionalism, provide a safe, clean and entertaining experience for all guests, internal and external. Integrity, Service, Professionalism, Value. This is our PROMISE.
