Additional Requirements
- Must be at least 18 years old or older.
- Must be of good moral character, with no felony convictions or misdemeanor convictions for criminal sexual conduct or related offenses, theft, assault, or crimes of moral turpitude, is required.
- Must have impeccable grooming.
- Must possess above average customer service skills.
- Must have high school diploma or GED as well as some college experience.
- Associate’s degree (or higher) in Criminal Justice, business administration, or other related fields is preferred.
- Must present a friendly, positive, professional image to Clients, employees, supervisors, managers, and the general public.
- Must have excellent attention to detail and accuracy.
- Thorough knowledge of emergency procedures; ability to manage emergency situations while handling normal control center functions.
- Ability to multi-task multiple job duties while maintaining confidentiality.
- Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures.
- Ability to effectively interact with professional personnel at all levels within the corporation, outside agencies and general public.
- Must possess excellent verbal, written and interpersonal communications skills and the ability to solve problems and de-escalate situations in a non-confrontational manner. These include the ability to read and write the English language and interpret documents such as safety rules, operating procedures, maintenance instructions and reports.
- Must possess the ability to perform basic mathematical calculations, such as addition, subtraction, multiplication and division as a minimum.
- Must possess excellent computer skills; specifically in Microsoft Word, Excel, and Microsoft Outlook.
- Must have a flexible schedule and reliable transportation.
- Ability to work independently with little or no supervision.