Insurance Agent/Customer Service
- Location: St. Joseph, MI
- Position Type: Full-Time, Evaluation Hire
- Pay/Salary: $50,000 per year
- Schedule: 1st Shift, Monday - Friday
Responsibilities/Duties of Insurance Agent/Customer Service:
- Support the sales, cross-sell, customer retention, and customer service goals of our agency.
- Call on prospective clients and generate new sales leads while also developing a deeper relationship with existing customers.
- Work to generate sales leads through your own personal networking and prospecting
- Utilizing Agency marketing systems, or those you may develop, to solicit and sell insurance and financial services products
- Providing excellent customer service and conducting reviews of clients' accounts
- Educating and assisting customers in all aspects of insurance products
- Maintaining knowledge of new products and initiatives.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day
Qualifications for Insurance Agent/Customer Service:
- High school diploma or equivalent required
- Excellent communication skills, both written and verbal
- Ability to build rapport with others
- Positive attitude
- Self-motivated and goal-oriented
- Strong organizational, time management, and follow-through skills
- Desire to continually learn new products and services
- Prior marketing/customer service experience is preferred
- Excellent copywriting/editing skills/attention to detail
What Makes Express Employment Professionals Different?
Express Employment Professionals of Southwest Michigan is a local employment agency that has been helping people find jobs in Southwest Michigan since 2007. Our goal is to find permanent, long-term positions at some of the best companies in our area. We want to help you find that perfect fit for your needs and abilities, and you'll never pay a fee for our services and support.
Express can place you in a wide range of jobs that meet your employment needs, including:
- Light Industrial
- Skilled Trades
- Administrative
- Professional
Benefits Available to Eligible Express Associates:
- Weekly Pay
- Medical, Dental, Vision, Short-Term Disability and Life Insurance
- 401(k) Retirement Savings Plan
- Holiday and Vacation Pay
- Free Online Training
- Chances to win cash and prizes!
For a complete listing of all open positions, visit our website at Express Employment Professionals of SWMI, or like/follow us on Facebook and LinkedIn.