Material Planning Specialist
Work Skills Corporation is looking for someone who is organized and likes to keep others organized as well, computer savvy and willing to learn the ins and outs of our company! If this sounds like the job you have been looking for, we want to meet you! For over 46 years Work Skills Corporation’s production team has been working hand in hand with our customers to build trust and uncover their business needs.
As a Materials Planning Specialist with Work Skills Corporation (WSC), you will play a central role in providing a communication link on our award-winning production team to our manufacturing customers. You and the supervisory team are the face of our company for our customers. You will function as part life coach/part customer service rep/part lifeline hero to the production plants we conduct business with. Additionally, you will play a major role in supporting our clients that are utilizing WSC services to better themselves and improve their life circumstances.
You will answer the phone, participate in teaming discussions, complete shippers/invoices and respond to emails that are funneled into our customer service system. You will make sure that no one has to wait very long for a response. Sometimes it will be as simple as answering their question or doing a routine task for them that you may have done before. One such task could be verifying customer schedules and communicating ship schedules and quantities to the production floor. Other times you will need to use your amazing troubleshooting and problem-solving skills to get to the bottom of something more complex, such as a missing shipment. If you cannot help them yourself, you find out who can! It will be a good thing that you love a challenge. The key to your success will be that you never give up or leave anyone hanging. You will be all about following through and following up.
The successful candidate will love chatting with people on the phone and making personal connections easily, ensuring that every customer feels valued, whether that is a coworker or someone external to our corporation. You will feel good about representing a company with a solid reputation and playing an important part in our clients and customers triumphs.
Hours are 7:00am - 3:30pm Mon – Friday. This is a full time role with a rich benefits package that includes, medical, dental, vision, life and retirement with an employer match. Ideal candidate will be flexible and adaptable to changing priorities, able to work concisely at a fast pace when needed and has a good sense of humor. WSC awards include “Crain’s Coolest Places to Work" and “National & Metropolitan Detroit’s 101 Best and Brightest Companies to Work For". WSC (www.wskills.com) is based in Brighton and takes great pride in serving our community for over 46 years.
Qualifications for a Materials Planning Specialist
· Exceptional client service skills
· Above-average computer skills
· Excellent communication skills, both written and verbal
Don't worry - if you have not worked in a production environment, we can train you on everything you need to know! Would you be committed to going above and beyond in supporting our clients’ and customers' needs? Are you flexible and able to adapt to changes? Do you work well as part of a team? If so, then we want to meet you!
