Employment Type:
Full time
Shift:
Evening Shift
Description:
-
Job Description
POSITION PURPOSE
Using approved processes, systems, protocols and tools, screens incoming colleagues, providers, vendors and visitors entering Trinity Health facilities by following established CDC or other regulatory guidelines and internal procedures. Documents and maintains compiled screening information as necessary. Reports to manager or identified escalation resources any issues or concerns and identifies person(s) who do not pass screening and/or compliance screening requirement guidelines per approved protocols.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
As outlined in processes, practice guides and protocols and applying required systems and tools, performs specific health screening of persons entering Trinity Health facilities following established regulatory and Trinity Health guidelines and internal procedures. May check temperature (no touch) and screens for symptoms by asking colleagues, providers, vendors and visitors a series of questions or ensuring that inquiry systems or electronic applications are used and that persons are approved for entry. Provides masks as needed. Educates those desiring to enter facilities on the practices and protocols for entry and re-entry.
Reports to manager or other identified escalation resources any person(s) who refuses and / or does not pass the screening and / or compliance screening requirement guidelines.
Monitors, organizes and keeps work areas sanitized and clean. Screenings may be required to take place outside the doors to Trinity Health facilities in order to maintain appropriate protection inside the buildings.
Ensures testing related supplies are properly maintained and available.
Maintains good rapport and cooperative relationships with colleagues, providers, vendors and visitors. Approaches conflict in a professional, calm and constructive manner; escalates problem resolution to manager or other identified resources, as needed and according to protocols and processes. Creates a positive environment that promotes customer satisfaction.
Completes required training and sign off on usage of infrared thermometer and instructions needed to be followed. Keeps abreast of updated internal instructions, processes, protocols and CDC and/or regulatory guidelines.
Performs other duties as assigned by the manager.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
High school diploma or equivalent required.
Previous healthcare experience, including knowledge and understanding of infection control procedures and universal precautions principles highly preferred.
Knowledgeable of age-specific needs of colleagues / visitors following appropriate guidelines. Interacts with others in a non-judgmental and nondiscriminatory manner that is sensitive to cultural, racial and ethnic diversity.
Courteous, competent and welcoming communication skills to interact with colleagues, supervisor, providers, vendors and visitors about requirements, to ensure that requirements are met, to escalate reactions to or frustration with the requirements to follow entry protocols, to understand and respond to requests or instructions and to articulate processes, procedures and requirements in an efficient and effective manner. Must have the ability to read and write at a competent level to understand and fulfill essential job responsibilities and must be able to hear and speak to those desiring to enter Trinity Health facilities and to communicate via phone and other electronic methods.
Customer service skills in order to provide a high level of service to internal and external customers in routine but important interactions.
Keen attention to detail and follow-through and ability to effectively document required entries.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.
Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.
Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services - ranked by number of visits - in the nation, as well as the nation's leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.