Customer Care Associate
Category: Call Center/Customer Service
Description:
We have an outstanding Contract position for a Customer Care Associateto join a leading Company located in theAnn Arbor, MI surrounding area.
The Customer Care Associate opportunity is a temporary position that offers support for customers, sales team, and the support team by being responsible for accurate order entry, responding to queries in a timely manner, and identifying customer needs while helping them with access to self-service tools.
Primary Responsibilities:
Requirements:
Understanding of Data Entry, Billing
1-2 years relevant customer care/order entry experience.
Knowledge of Microsoft Office (Excel, Outlook, Word)
Excellent collaboration, interpersonal, and communication skills.
Strong attention to detail and exceptional time management.
Well-developed interpersonal skills to easily work across levels of the organization.
Demonstrated ability to manage multiple projects to completion and within deadlines.
Knowledge of SAP and SalesForce a plus
Company Description:
TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 decades of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / EOE Protected Veterans/DisabilityThe Company will consider qualified applicants with arrest and conviction records.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/
Location: Ann Arbor , MI
Minimum Experience (yrs): 1
Required Education: H.S. diploma or equivalent