Job Description
HARMAN's engineers and designers arecreative, purposeful and agile. As part of this team, you'll combine yourtechnical expertise with innovative ideas to help drive cutting-edgesolutions in the car, enterprise and connected ecosystem. Every day, youwill push the boundaries of creative design, and HARMAN is committed toproviding you with the opportunities, innovative technologies and resourcesto build a successful career. ResponsibilitiesA Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.Additional Work Location(s) :NoneAbout the RoleAs a Senior Resident Engineer you will provide hardware and software technical and troubleshooting of audio systems at the OEM customer site. In addition, you will be the bridge between the customer and internal engineering teams.Your TeamYou will not have any direct reports, but you will work with a global engineering team and other resident engineers and Program Managers.What You Will Do•You will be the first level of communication interface with the customer and lead the electrical system integration aspects of HARMAN's new product development programs at the customer's site.•Interact with the customer's various engineering organizations related to audio and infotainment•Point of contact between OEM Leads and Hardware, Software and Systems Engineering internal stakeholders•Communicate customer design direction and software release timing to the HARMAN design and Program Management teams•Support Audio and Noise tuning at customer site•Troubleshoot Technical Issues•Test Harman components at customer's electrical test bench/vehicle to troubleshoot, diagnose, debug and root cause Hardware, Software and Systems Issues•Collect relevant measurements, bus traces, communication logs and other data to enable design engineering to resolve integration and software issues.•Report, investigate, and track all software integration issues discovered by the customer.•Coordinate the communication of design documentation between the customer and HARMAN, such as; specifications, connector pin-out definitions, communications protocols and wiring diagrams.•Travel periodically to support vehicle troubleshooting at assembly plant•Customer Hardware and Software Open Issue Tracking•Participate in customer meetings as HARMAN's engineering representative•Support Design Reviews during development•Support issue-resolution reviews following customer builds at the concept, prototype, and production stages of development•Support internal Harman software meetings•Software Release into customer's system•Track Software Engineering change requests•Manage and track Harman's software releases in the customers release system•Conduct software updates at bench and vehicle using Harman and customer's flashing tools•Support customer engineering during software and bench verification testing•Lead Harman's retrofit/reflash efforts at customer siteWhat You Need•Bachelors in Engineering or related field•5 years' overall experience•3 years of experience in embedded SW/HW electronic design•Hands on experience with a wide range of electrical test and diagnostic test equipment such as oscilloscopes, multimeters, and data loggers•Must be able to use software flashing•Experience working in an automotive environment•Able to communicate in a global organization and present at all levels internally and to a customerWhat is Nice to Have•Master's degree in Electrical Engineering or related field•2+ years' experience in embedded SW/HW electronic designWhat Makes You Eligible•Be willing to travel up to 10% of the time•Required to work at customer office in Warren, MI for the majority of work time, some work in local Harman office in Novi, MI•Successfully complete a background investigation and drug screen as a condition of employment•This position requires the use of a use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN's sole discretion, no more than 4 active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years.What We OfferAccess to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)Inclusive and diverse work environment that fosters and encourages career development opportunitiesFlexible work schedule with a culture encouraging work life integration and collaboration in a global environmentOn-site opportunities to focus on personal well-being and development such as, onsite cafe, fitness center, weekly massage, fitness classes, and other onsite events promoted by our Employee resource groupsProfessional development opportunities through HARMAN University's business and leadership academiesInternal talent management leadership acceleration programs"Be Brilliant" employee recognition and rewards programScholarship programs for employee family members#LI-RV1 HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. () Share this job••••HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.