Patient Care Coordinator
Ensures that patients and staff are treated with dignity and respect
Facilitates communication between all units of the clinic
Maintains patient file standards
Performs ongoing evaluations of clinic programming, charting and paperwork
Review patient diagnostic results and response appropriately in a timely manner
Responds to phone calls between clinic sessions’
Communicates with provider partners in the community
Develops quantitative and qualitative information for the yearly Clinic Review. Works with the statistician to develop data gathering.
Interprets Board policy decisions to Clinic staff
Leads the process of interviewing, hiring, supervising, evaluating, and releasing staff in coordination with Executive Director.
Ensures, through the clinic Team, there is adequate staffing for each clinic session; medical team, pharmacy team, lab team, insurance team, appoint desk team cleaning tea, specialist teams or people (wellness coach, acupuncture, nutritionist, etc.)
Works win collaboration with staff
Sets clear work standards
Coordinates and chairs monthly Clinic Team meetings, These can be by conference calls Director will attend as well as anyone the Clinic Manager believes would be helpful
When appropriate, assists individuals in developing skills necessary to be successful
Within the organization and provided appropriate and constructive feedback
Serves as liaison between the board and clinic personnel
Oversees, with the Office Manager, a data base of volunteers, current license, police checks and hours actually volunteered
Writes all recommendations and volunteer hour validation for volunteers on FernCare letterhead
Ensures that programs and services meet the Board’s policy guidelines, meets medical malpractice guidelines, and reflect the Board’s priorities.
Supervises the implementation of the Clinic’s programs and services
Oversees and supervises the operations of the Clinic
Communicates with the Board to identify the changing needs of the community serviced by the clinic.
Proficient with Microsoft Office and Word and Excel Spreadsheets.