Our Client is looking for multiple, qualified Helpdesk Supervisor candidates to support their Enterprise Level 1 Helpdesk team. Ideal candidates will have experience with customer End-user support and working experience of general helpdesk responsibilities as well as Helpdesk Supervisor experience. These Supervisors will be supervising a team of up to 15 Helpdesk Agents. Prior Helpdesk Team Lead/Supervisor experience is required. Candidates will also need pass an interim clearance check through our company while onsite in the position (We can onboard someone into the job while the clearance process is running).
*Pay will between negotiable based on experience*
*Please apply if you're interested at all in this position as we may have other IT opportunities that may fit what you're looking for*
*Candidates can interview to work at the Lansing or Grand Rapids location*
- Candidates will require One of the Three Below CompTIA certifications within 3 months of starting the position: (Candidates are preferred to have one of the 3 certifications before interview process but nor required)
- CompTIA A+ OR
- CompTIA Network+ OR
- CompTIA Security+
- Candidates can interview for the role if they have passed the A+: 1001 and plan/or have scheduled to take the 1002
- Candidates can interview and start in the role before obtaining a certification, but would have to acquire one of the 3 certifications above within the first 3 months of the role
- Candidates will also need pass an interim government clearance check through our company
*Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties*
*We are looking to set up interviews as early as next week*
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
TEKsystems is a equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.