Qualifications: Minimum qualifications for this position are: (1) a two or four year degree from an accredited college or university in computers, information management or a related field; (2) three years of specialized experience with PCs and networking in a Windows Active Directory environment with Windows 10 and 11 Windows 2012 R2/2019 /2022 servers including experience managing storage arrays and virtualized systems; (3) Experience managing VoIP phone systems specifically MITEL systems; (4) Experience with programming languages including PHP and web site development; (5) Experience with managing switches, wifi systems and other various communication systems; (6) excellent troubleshooting and communication skills (written and verbal); (7) experience with Microsoft Office 365, Manage Engine Desktop Central, Palo Alto and Watch Guard security devices; (8) experience with various video conferencing platforms including Polycom, Zoom, and Microsoft Teams.
Applicants must be authorized to work in the United States. Appointment is subject to a satisfactory background investigation.
Strong preference for applicants with experience in litigation support and the ability to train and communicate with computer users at all levels. Preference will also be given to applicants with experience in the management and analysis of data and data reporting programs, paper documents and electronic media, preparing and conducting electronic courtroom presentations for hearings and preparing and implementing a budget. People skills are essential.
SALARY AND BENEFITS: This is a full-time position, reporting to the Federal Public Defender, based in Grand Rapids, Michigan with occasional travel to Marquette, Michigan. Starting salary will be commensurate with the experience and qualifications of the applicant, within a range from JSP-9/1 to JSP-13/1, currently yielding $54,727 to $122,683. The position is in the excepted service and does not carry the tenure rights of the competitive Civil Service. The position does include regular Government employment benefits including health and life insurance, retirement, and the Thrift Savings Plan. Salary is payable only by Electronic Funds Transfer (direct deposit). All positions are at will and are subject to the availability of funds.
