Office Assistant Req #: 30109654 Category: Admin Support/Clerical Facility: Beaumont Hospital Troy Department: Nursing Mother Baby Care Unit Schedule: Part time Shift: Afternoons/EveningsHours: 1500-2330 Job Details:
GENERAL SUMMARY:
Under general direction, performs functions related to front desk activities including (but not limited to): scheduling appointments, registration, billing functions, insurance authorizations, phone communications, data entry into Epic/Mosaiq data systems, Filing, scanning and retrieving medical records, faxing, copying, and collating correspondence. The office assistant performs responsibilities in accordance with departmental procedures to ensure efficient front desk operations, which embody our service orientated philosophy and promotes patient /customer satisfaction.
ESSENTIAL DUTIES:
1. Greet and register patients, answer and direct phone calls, verify patient demographic and insurance information, update computer files.
2. Preparation of clinical forms needed for new patient consults & follow-up appointments.
3. Schedule patient appointments, and coordinate appointments between physicians, residents, physicists, and technicians, as needed.
4. Demonstrates competence in computer applications such as Epic, Mosaiq and Microsoft applications.
5. Utilize effective communication skills to incorporate Beaumont Health standards while providing service to patients, colleagues, other departments and physician offices.
6. Copies/collates/staples/faxes/scans documents and correspondence for clinical staff delivery of patient care in the electronic medical record; Epic and Mosaiq.
7. Prepares medical record for release, in accordance with policy and procedure.
8. Participates in departmental special projects.
Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, , gender identity, orientation, age, status as a protected veteran, or status as a qualified individual with a disability.