Quality Manager
Our Company
The Kraft Heinz Company is revolutionizing the food industry - we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global powerhouse, Kraft Heinz represents over $26 billion in revenue and is the 5th largest food and beverage company in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream - it is our GLOBAL VISION. To be the best, we want the best - best brands, best practices and, most importantly, the best people.
It's a Question of Taste
Do more, be more. Whatever your aspirations, experience something exceptional at Kraft Heinz. We'll give you the freedom to determine your own direction and deliver in your own style. Outperform our expectations and you'll move forward faster than you ever thought possible. Come ready to dream. Come eager to grow.
Get a taste of what your career could be at kraftheinzcompany.com/careers.
Job Description
Role / Title
The Quality Systems Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at the plant level, including distribution and local storage sites. It controls all products and processes in the plant, through strict adherence to policies, specifications, and standards. It utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to efficiently and effectively execute their quality responsibilities. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities, including hiring and developing talent as well as budget management.
Key Components of the role
Implement and assure compliance to all Food Safety, Regulatory, and Quality policies
•Lead implementation of Kraft Heinz Quality Risk Management Program (QRMP) and associated policies at plant site
•Ensure USDA and FDA regulations and respective plant programs are in compliance.
•Maintain robust food safety program (e.g. QRMP, HACCP, sanitation, pest control, GMP, traceability)
•Ensure implementation of and compliance to Sanitation policies, programs, and procedures
•Ensure compliance /audit readiness - review all quality systems and policies annually
•Act as primary interface with regulatory agency representatives at the facility
•Develop plant Quality KPIs and scorecard
•Review quality management system metrics with the plant leadership team and BU Quality on a monthly basis
•Ensure appropriate documentation in place to support compliance to policies and procedures
•Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes
•Ensure standard work through development of work documentation and training to standards
•Audit results - no majors, no repeat majors
•FSSC certification
•NR's
•Effectiveness Metrics
Implementation of new programs by identified date
•Partner with R&D and engineering through design and commercialization phases
•Translate consumer/customer requirements (specifications), HACCP plans, Quality Policies, and regulations into a site control plan
•Ensure compliance to the control plan to deliver Food Safety, Regulatory, and Critical to Quality (CTQ) characteristics of a product or process
•Support execution of plant trials
Drive Continuous Improvement
•Identify and eliminate defects of any size or variation
•Track, report, and review the Quality Performance Indicators on a regular basis to drive continuous improvement.
•Manage cost of quality
•Monitor process capability against specifications and drive improvement utilizing statistical tools (IQS)
Resolve Consumer Complaints/Quality issues
•Own customer/consumer complaint investigation and resolution
•Develop, implement and communicate effective product containment program to ensure appropriate control of quality/food safety defects.
•Escalate early warnings per policy
•Ensur... For full info follow application link.
It is the continuing policy of The Kraft Heinz Company to afford full equal employment opportunity to qualified employees and applicants, regardless of their race, color, religion, sex, national origin, age, physical or mental handicaps, military or veteran status, sexual preference, or any other protected condition or characteristic in conformity with all applicable federal, state, provincial and local laws and regulations.
Final candidates must be legally authorized to work in the United States without Company sponsorship. Exceptions requesting work visa sponsorship will be reviewed on a case to case basis.