Residential Appliance Repair Technician – Apprenticeship
Apprenticeship training begins with:
- 1-4 weeks “Ride along” time with trained technician, as a helper.
- Three week formal appliance training on location in Ohio
- On the job training will fill the remainder of the first year of training.
- Qualify as a Journeyman upon completing 36 month program.
Job Description
Responsibilities/Skills/Experience Requirements
Residential Appliance/Refrigeration Repair Technicians have opportunities to repair Refrigerators, Freezers (non-sealed systems) and other home appliances such as Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers in the customers’ homes.
Appliance repair responsibilities include:
• Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer
Requirements of the Service Technician role include:
• High school diploma or general education degree (GED)
• Ability to use a computer for parts inquiries and ordering, preferred.
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours.
• Must possess and maintain a valid state of Michigan driver’s license
• Must be at least 18 years of age
• Ability to occasionally lift up to 100 lbs.
Repair Technician – Apprentice Requirements
- Basic hand tools required to perform duties are responsibility of technician.
Technician Compensation
- Apprenticeship wages will be based on $12-$15 per hour
Preferred Minimum Education: High School / GED
EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.
