VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we’re all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/
General Summary
With minimal direction, deliver and support creative technical designs/solutions meeting business needs that are in alignment with VSP Global’s values, objectives and long term goals. Strategically facilitate and lead communications between technical and business teams. Perform strategic technical research and analysis for all lines of business.
Essential Functions
Perform one or more of the following:
Strategically facilitate and influence communications between technical and business units to guide projects to optimal outcome
Produce functional and technical specifications and research technical system implications from business user stories; develop the functional and technical specifications to assist with producing creative, efficient, and cost effective solutions
Participate in requirements definition, development, test methods, training, and delivery in line with the long term goals and objectives of VSP Global
Partner and lead technical plans and analysis, identify, and plan as required to meet goals of complex projects
Develop and present technical materials, models, workflow diagrams, findings, plans and/or conclusions that will provide the necessary sensitivity analysis for management to form new strategies
Provide post implementation support, such as, technical problem resolution, adjustments to new procedures, and change management
Perform appropriate technical scope analysis
Foster the communication and cross-functional collaboration required to share information that will support and in most cases drive fact-based decisions; Assist business stakeholders with technical defect reporting and resolution
Continually look for process improvement strategies
Contribute to the vision, long term objectives, and goals of VSP Global, and GTS
Make appropriate technical plans to ensure the value and effectiveness for the long term functionality of current plans and adjust plans as necessary to overcome shortcomings; make notations of plausible technical issues beyond scope of control and present to the appropriate parties
Mentor and assist lower level Applications Systems Analyst as needed
Lead complex technical analysis of projects, drive solutions, and develop alternatives to meet needs of key stakeholders
Remain current on new technologies; introduce applicable technology in alignment with VSP goals and for creative solutions
Drive constructive change and provide leadership
Job Specifications
Typically has the following skills or abilities:
Bachelor’s Degree in Computer Sciences or related field or equivalent experience
Eight years of experience analyzing information systems
Prefer five years of coding experience; must read / comprehend code in order to design technical specifications
Prefer knowledge of various data transmission methods
Prefer Health Care Industry experience or knowledge
Excellent verbal, written and interpersonal communication skills for interaction with technical and non – technical employees
Excellent organization skills, detail oriented and ability to multitask
Proficient with Microsoft office suite of products to develop any necessary materials within the scope of the position
Excellent analytical and organizational skills
Excellent analytical and problem - solving skills for even complex problems
Excellent time management skills
Influence organizational best practices to better suit organization needs
Identify and mitigate risks; contribute to risk management plan
Demonstrated ability to direct others to optimal outcomes
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties
Working Conditions / Physical Demands
The working environment is generally favorable, lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
The information above describes the general nature of the position and serves as a summary of the typical job functions. It's not a comprehensive list of all possible job responsibilities, tasks, or duties.
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.