The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
_Primary Duties and Responsibilities (details of the basic job functions):_
Assists supervisor/department with a variety of high level support functions that may include: contacting internal/external clients in response to inquiries, information gathering and problem identification and resolution. Serves as a liaison between Underwriting and Claim departments to assist the Claim staff with obtaining copies of key policy documents, declaration pages and amendments form. Liaises between underwriting and claims legal, providing certified copies of policy documents as they prepare for trial. Provides support to the department by utilizing computer systems for input, audits, reconciliation, gathering statistical data, following scripts, generating reports, etc. Performs calculations for a variety of sources (i.e., reports, forms, audits, various, posting, refunds, reconciliations, etc.) to assist supervisors as required.
Develops and reviews a variety of reports and documents for accuracy and completeness. Contacts internal and/or external clients for information and/or to respond to telephone inquiries and issues. Serves as a team member on special projects, pilot programs, supports the training of employees and develops and implements new procedures and other related duties as requested by management. Provides recommendations to management regarding procedural revisions and follows up to support approved changes.
_Preferred Qualifications:_
Experience:
Working with policy forms, claims or claims legal
Knowledge of commercial insurance and processing procedures
_Work Environment:_
Works in a temperature controlled office environment.
_Required Qualifications (these are the minimum requirements to qualify):_
_
_
Education (include minimum education and any licensing/certifications):
High School diploma or equivalent
Experience:
· Analyzing, researching and resolving complex administrative problems
· performing mathematical calculations to include addition, subtraction, multiplication, division and percentages
· PC software applications (Word, Excel, etc.)
· maintaining accurate records, logs, reports and documentation
· writing correspondence and memos
· developing production, inventory and backlog reports
Knowledge and Skills:
· underwriting or claims/claims legal procedures
· prioritizing and handling multiple tasks
· auditing/researching records and computer files
· supporting all supervisory work distribution to staff
· gathering data and preparing report information
Communicating effectively with others in a work environment and with the public
Willingness and ability to work irregular hours, weekends and holidays and work.
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, pension, 401(k), generous time off, a complimentary AAA Membership and much more!
*Important Note: *The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Job: *Underwriting
Organization: *Fremont
Title: Part Time Underwriting Support Assistant
Location: MI-Fremont
Requisition ID: 170000RS