Are you looking to get your foot in the door and really grow within a company? Do you want a rewarding career where you can help people every day? Then EPS Security is a great fit for you! We are currently seeking a highly motivated individual to work in our 24/7 computerized Monitoring Center!
The Job
As the newest member of our Monitoring Center team, you will:
- Develop knowledge of emergency communication procedures, alarm monitoring system, and access control system.
- Monitor alarm signals in our Monitoring Center using established protocols until resolution of the alarm.
- Answer incoming phone calls and professionally complete the caller’s request.
- Be a trusted advisor when speaking to customers in active alarm situations.
- Properly document all responses to alarms and follow all established rules.
- Be responsible, punctual, and exhibit a reliable work ethic.
- After 90 days and completion of review and meeting matrix there is a Hybrid work option.