Company :
enGen
Job Description :
JOB SUMMARY
This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts. Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how moderately complex new enhancements/applications are developed using advanced level of understanding of end-to-end process and clear understanding of potential integration issues. Requires advanced level of understanding the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial
impacts).
ESSENTIAL RESPONSIBILITIES
Planview Portfolios Administration
Demonstrated experience administering Planview Portfolios including:
User, group, and role administration
Security model configuration
Access provisioning and deprovisioning
Screen, menu, and navigation configuration
Object and attribute management
Lookup and reference table administration
Organizational structure management
Financial structure administration
Resource management configuration
Portfolio hierarchy management
Workflow & Automation Configuration
Experience configuring and supporting:
Preferred Knowledge
Demand, Project, and Portfolio Management
Strong understanding of:
Demand intake processes
Project governance
Portfolio management
Strategic planning
Resource capacity planning
Financial planning and budgeting
Capital and operational expenditure tracking
Benefit realization planning
Program management concepts
Planview Reporting & Analytics
Experience developing and maintaining:
Planview reports
Executive dashboards
Operational dashboards
Governance dashboards
Portfolio health reporting
Resource utilization reporting
Financial management reporting
Data quality reporting
Preferred
Data Governance & Platform Quality
Experience supporting:
Responsibilities include:
Identifying unused data structures
Reviewing obsolete fields and forms
Reducing technical debt
Maintaining platform standards
Supporting governance processes
Multi-Product Planview Experience
Planview Enterprise Architecture (EA)
Knowledge of:
Planview AgilePlace
Experience with:
Board administration
Kanban configuration
Team workflows
Value stream management
Metrics and reporting
Work item configuration
Planview ProjectPlace
Experience with:
Workspace administration
User provisioning
Collaboration features
Document management
Board configuration
Reporting
Technical Administration Requirements
Integrations
Experience supporting integrations between Planview and:
Skills include:
Data mapping
API troubleshooting
User synchronization
Integration monitoring
Error analysis
Release & Environment Management
Experience with:
Development environments
Test environments
Production environments
Configuration migrations
Release planning
Regression testing
SaaS release reviews
Responsibilities include:
Governance & Operating Model Support
Experience participating in or supporting:
Platform governance boards
Change Advisory Boards (CAB)
Enhancement intake processes
Prioritization reviews
Platform roadmaps
Standards reviews
Operational reviews
Preferred understanding of:
RACI models
SaaS governance frameworks
Configuration management practices
Service management processes
Key Success Factors
Planview Portfolios Administration
Lifecycle and Scripted Dialog configuration
Data governance and platform cleanup
Executive dashboard and reporting development
Environment promotion and release management
Security role and access management
Business process analysis and stakeholder engagement
Integration support and troubleshooting
Multi-product Planview ecosystem knowledge (Portfolios, EA, AgilePlace, ProjectPlace)
Governance operating model participation
EDUCATION
Required
- Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
Substitutions
Preferred
EXPERIENCE
Required
LICENSES AND CERTIFICATIONS
Required
Preferred -Highly Desired
Planview Administrator Training
Planview Portfolios Administration Training
Planview Reporting Training
Agile and Scrum Fundamentals
ITIL Foundation
Preferred
SAFe Practitioner
Power BI Certification
Language (Other than English)
None
Travel Required
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Remote
Teaches / trains others regularly
Rarely
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Rarely
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: _This position adheres to the ethical and legal standards and behavioral expectations as