JOB SUMMARY:
Responsible for collection and application of funds to assigned builder accounts and deduction management. Builds relationships with customers, field sales, management, and customer care.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Research and troubleshoot invoices to determine what assigned accounts to collect on daily.
Research received checks and apply cash to appropriate accounts daily.
Maintain billing information on customer’s website.
Monitor credit limit levels and outstanding balances, including annual credit limit reviews to minimize exposure.
Review aging reports with field sales and makes recommendations regarding collections.
Maintain business relationship with customers to understand customer requirements and resolves issues.
Liaise with customer care and field sales to gather information required for accurate billing and timely collections.
Collaborate with field sales on all back charge cases and processes back charges.
Processes liens and lien waivers to allow title company to clear the title.
Negotiates payment arrangements with delinquent customers within established departmental guidelines.
Make recommendations on customers to include on the bad debt reserve.
ESSENTIAL QUALIFICATIONS AND SKILLS:
Associate’s degree; or 4 years finance, credit, collection, business consulting or related experience with a minimum of a High School diploma or GED.
2 years prior collection experience or similar analytical root/cause work experience.
Intermediate proficiency with Microsoft Office Suite.
Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Excellent verbal and written communication skills with the ability to interact with internal and external customers.
Demonstrated successful ability to input data with a high accuracy rating, and strong attention to detail.
PREFERRED QUALIFICATIONS AND SKILLS:
Bachelor’s degree in business, finance, or related field.
Prior ERP experience (Oracle, SAP, JD Edwards).
Masco Cabinetry is an Equal Opportunity Employer. Masco Cabinetry does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regards to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Masco Cabinetry is an at will employer.
Job Posting Category: Clerical
Business Unit: Masco Cabinetry
Posting Partner: