Description We are looking for a detail-oriented Receptionist to support daily front desk operations for a contract position based in Southfield, Michigan. This role serves as the first point of contact for visitors and callers, helping create a welcoming and organized office environment. The ideal candidate is confident managing phones, coordinating appointments, and handling administrative tasks with accuracy and professionalism.
Responsibilities:
Welcome visitors, clients, and vendors in a courteous manner and direct them to the appropriate person or department.
Manage a multi-line phone system by answering incoming calls promptly, transferring calls accurately, and taking clear messages when needed.
Coordinate front desk activity by maintaining a clean reception area and ensuring day-to-day office flow runs smoothly.
Schedule meetings and appointments, update calendars, and assist with general clerical support for the team.
Sort, distribute, and prepare incoming and outgoing mail and other routine correspondence.
Monitor guest access procedures and support office security practices by maintaining visitor records as required.
Provide responsive assistance to internal staff and external contacts while handling multiple priorities throughout the day. Requirements - Experience performing front desk or receptionist duties in an office setting.
Ability to operate a multi-line telephone or switchboard system with accuracy and efficiency.
Strong verbal and written communication skills for interacting with visitors, clients, and employees.
Demonstrated customer service skills with a friendly and attentive approach.
Strong organizational skills with the ability to manage several tasks and adjust priorities as needed.
Problem-solving ability and sound judgment when addressing urgent issues or unexpected situations.
Comfortable using standard office tools for scheduling, correspondence, and general administrative support. TalentMatch®
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