The North America Quality organization is currently seeking a Control Tower Engineer to join the Control Tower & Field Quality team at the Headquarters & Technical Center in Auburn Hills, MI.
The Control Tower Engineer is responsible for identifying, creating and triaging warranty issues, working closely with engineering, supplier quality, manufacturing and service teams to analyze parts and vehicles in order to resolve warranty issues for our customers. Opportunities are available in the Vehicle Engineering (VEHE) Control Tower team, which is responsible for body, chassis, interior and mechatronics warranty issues.
Responsibilities include but are not limited to:
Lead the identification of warranty related issues -- through part analysis and vehicle reviews; the Control Tower Engineer is accountable for initial problem-solving, proposed responsible functional area and clean point validation.
Propose triage recommendations based on combined data and physical insights for resolution by downstream teams.
Support governance of the warranty issue through its lifecycle
Vehicle Engineering (VEHE) Control Tower team has opportunities in the following areas:
Body
Interior
Chassis
Mechatronics
These positions offer the selected candidate an opportunity to be an integral part of a company team whose focus is to change the automotive landscape.
Basic Qualifications:
Bachelor of Applied Science (B.A.Sc) in Mechanical or Electrical Engineering from accredited University
5+ years of experience in Product Engineering
Strong written and verbal communication/presentation skills
Well-rounded automotive knowledge and ability to work well in a team-oriented environment and able to manage unionized workforce
Proficiency in MS Office applications, specifically MS Excel and PowerPoint
Preferred Qualifications:
Master's in engineering
Shainin RedX Black Belt
Green Belt / Kepner Tregoe
Design for Six Sigma
Project Management
Working knowledge of TeamCenter
Working knowledge of GD&T and understanding full detail on drawings
2 years of experience in testing/validation/test method development, including fixture design, instrumentation, data acquisition, etc.
Salaried Employee Benefits (US, Non-Represented)
Health & Wellbeing
Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability.
Compensation, Savings, and Retirement
Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing.
Time Away from Work
Paid time includes company holidays, vacation, and Float/Wellbeing Days.
Family Benefits
12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances.
Professional Growth
Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups.
Company Car & More
Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
