Summary: Position will be responsible to collect and provide inspection data/capability data to help analyze and solve quality issues. Position will work with Manufacturing Engineers to make changes and improvements to product designs, standard work instructions, engineering standards and specifications, and manufacturing processes. Other responsibilities include conducting pre and post runs on new sample jobs, training operators, conducting audits and analyzing quality data including costs, issuing Quality Alerts and applying fundamental statistical methods for process control. Occasional customer/site visits may be necessary.
Essential Duties:
- 5.1 Conduct floor inspections based on resolving process problems, customer issues and audit findings.
- 5.2 Work on assigned Quality Improvement Projects. This could include: participating on project teams with customers, plant leadership and hourly employees to solve problems. Also includes participation on Continuous Improvement teams for 6S and PDCA projects.
- 5.3 Work on assigned Customer Complaints and resolve in a reasonable amount of time. This would include such tasks as: investigating issue to determine a cause, implementing a solution and effectively communicating results to manufacturing, leadership and customers when necessary.
- 5.4 Work on assigned Corrective Action Requests and resolve in a reasonable amount of time. This would include such tasks as: conducting a more comprehensive investigation using formal problem solving tools to determine root cause, implementing a solution and effectively communicating results to manufacturing, leadership and customers when necessary.
- 5.6 Issues engineering changes as requested from internal production modifications and cost changes.
- 5.7 Issues internal engineering changes related to processes and material changes.
Qualification Requirements: Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job as long as undo hardships are not created by the accommodations.
Education and/or experience: Associate degree from a college in Engineering discipline (Industrial, Product, Manufacturing, etc.) or an equivalent amount of experience/ training in a manufacturing environment.
Language Skills: Ability to read, analyze and interpret technical procedures and governmental regulations. Ability to write reports and procedural manuals. Ability to present information and instructions and respond to questions, complaints, or inquiries from employees, customers and management.
Mathematical Skills:
- 9.1. Ability to calculate figures and other calculations and apply mathematical concepts as required.
- 9.2. Ability to use computer software for projects and reports as needed.
Reasoning Ability: Ability to define problems, collect data, establish facts, draw conclusions, and offer solutions.
Physical Demands:
- 11.1. Must be able to perform the essential functions of the job. Accommodations will be made if necessary and without creating undo hardships for the company.
- 11.2. The employee will be on the shop floor on a regular basis and may need to occasionally lift/move up to 50 pounds. Vision abilities will require good vision and the ability to focus on diagrams, layouts, equipment, etc.
