Position Summary:
Sets up exams, procedures and tests for patients; handles customer service inquiries.
Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
Essential Functions and Responsibilities as Assigned:
1.
D
e
l
i
v
e
r
quali
t
y
c
u
s
t
o
m
er
s
e
r
v
i
c
e
b
y
ans
wer
in
g
in
c
o
m
i
n
g
ph
o
n
e
c
all
s
o
r
c
o
n
t
a
ct
i
n
g
pa
t
i
e
n
ts
b
y
ph
o
n
e
t
o
d
ete
r
m
in
e
appropriate
ex
a
m/test/procedure
an
d
s
c
h
e
dul
e
pa
t
i
e
n
t
appropriately.
2.
Re
v
i
ew
s
c
r
e
e
nin
g
f
o
r
m
a
n
d
obtain/
ve
rify patient and insurance
inf
o
r
m
a
t
i
o
n
to
e
n
sur
e
a
cc
ura
c
y and completeness.
3.
E
nsur
e
b
e
s
t
p
o
s
sibl
e
c
u
s
t
o
m
er
s
e
r
v
i
ce
b
y
p
r
o
p
e
rl
y
e
d
u
c
a
t
in
g t
h
e
pa
t
i
e
n
t
o
n
t
h
e
ex
a
m/test/procedure
pr
e
para
t
i
o
n
an
d
ans
we
rin
g
related qu
e
s
t
i
o
n
s.
4.
Upda
te
pa
t
i
e
n
t
r
e
c
o
r
d,
in
c
ludin
g
an
y
n
o
tes
n
e
ce
ssa
r
y
f
o
r t
h
e
t
ec
h
n
o
l
o
gi
s
t, c
us
to
m
e
r
,
o
r
fu
t
ur
e
r
e
f
e
r
e
n
c
e.
5.
F
o
ll
o
ws
si
t
e
-sp
ec
if
i
c
pr
o
t
o
c
o
l
s
an
d
k
ee
p
s
p
r
o
t
o
c
o
l
d
o
c
u
m
e
n
t
a
t
i
o
n
up-
t
o
-da
te
t
o
e
nsur
e
c
o
m
plian
ce.
6.
O
b
t
ain
s
pr
o
p
e
r
appr
o
v
a
l
f
o
r
s
c
h
e
dul
e
c
hang
e
s
o
r c
an
c
e
lla
t
i
o
n
s
a
s
app
r
o
pria
te.
7.
Maintain total confidentiality of personal and financial data.
8.
Act in a courteous manner and maintain composure even when dealing with angry or irritated patients.
9.
Other clerical duties may include maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information.
- Performs other related duties as required and directed.
Qualifications - External
Qualifications:
Required:
- High School Diploma or GED.
Preferred:
sch
e
duling
e
x
p
e
rien
c
e.
- Two years of experience, preferably in health care.
Description - Internal
Position Summary:
Sets up exams, procedures and tests for patients; handles customer service inquiries.
Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
Essential Functions and Responsibilities as Assigned:
1.
D
e
l
i
v
e
r
quali
t
y
c
u
s
t
o
m
er
s
e
r
v
i
c
e
b
y
ans
wer
in
g
in
c
o
m
i
n
g
ph
o
n
e
c
all
s
o
r
c
o
n
t
a
ct
i
n
g
pa
t
i
e
n
ts
b
y
ph
o
n
e
t
o
d
ete
r
m
in
e
appropriate
ex
a
m/test/procedure
an
d
s
c
h
e
dul
e
pa
t
i
e
n
t
appropriately.
2.
Re
v
i
ew
s
c
r
e
e
nin
g
f
o
r
m
a
n
d
obtain/
ve
rify patient and insurance
inf
o
r
m
a
t
i
o
n
to
e
n
sur
e
a
cc
ura
c
y and completeness.
3.
E
nsur
e
b
e
s
t
p
o
s
sibl
e
c
u
s
t
o
m
er
s
e
r
v
i
ce
b
y
p
r
o
p
e
rl
y
e
d
u
c
a
t
in
g t
h
e
pa
t
i
e
n
t
o
n
t
h
e
ex
a
m/test/procedure
pr
e
para
t
i
o
n
an
d
ans
we
rin
g
related qu
e
s
t
i
o
n
s.
4.
Upda
te
pa
t
i
e
n
t
r
e
c
o
r
d,
in
c
ludin
g
an
y
n
o
tes
n
e
ce
ssa
r
y
f
o
r t
h
e
t
ec
h
n
o
l
o
gi
s
t, c
us
to
m
e
r
,
o
r
fu
t
ur
e
r
e
f
e
r
e
n
c
e.
5.
F
o
ll
o
ws
si
t
e
-sp
ec
if
i
c
pr
o
t
o
c
o
l
s
an
d
k
ee
p
s
p
r
o
t
o
c
o
l
d
o
c
u
m
e
n
t
a
t
i
o
n
up-
t
o
-da
te
t
o
e
nsur
e
c
o
m
plian
ce.
6.
O
b
t
ain
s
pr
o
p
e
r
appr
o
v
a
l
f
o
r
s
c
h
e
dul
e
c
hang
e
s
o
r c
an
c
e
lla
t
i
o
n
s
a
s
app
r
o
pria
te.
7.
Maintain total confidentiality of personal and financial data.
8.
Act in a courteous manner and maintain composure even when dealing with angry or irritated patients.
9.
Other clerical duties may include maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information.
- Performs other related duties as required and directed.
Qualifications - Internal
Qualifications:
Required:
- High School Diploma or GED.
Preferred:
sch
e
duling
e
x
p
e
rien
c
e.
- Two years of experience, preferably in health care.
External Description
Description - External
Position Summary:
Sets up exams, procedures and tests for patients; handles customer service inquiries.
Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
Essential Functions and Responsibilities as Assigned:
1.
D
e
l
i
v
e
r
quali
t
y
c
u
s
t
o
m
er
s
e
r
v
i
c
e
b
y
ans
wer
in
g
in
c
o
m
i
n
g
ph
o
n
e
c
all
s
o
r
c
o
n
t
a
ct
i
n
g
pa
t
i
e
n
ts
b
y
ph
o
n
e
t
o
d
ete
r
m
in
e
appropriate
ex
a
m/test/procedure
an
d
s
c
h
e
dul
e
pa
t
i
e
n
t
appropriately.
2.
Re
v
i
ew
s
c
r
e
e
nin
g
f
o
r
m
a
n
d
obtain/
ve
rify patient and insurance
inf
o
r
m
a
t
i
o
n
to
e
n
sur
e
a
cc
ura
c
y and completeness.
3.
E
nsur
e
b
e
s
t
p
o
s
sibl
e
c
u
s
t
o
m
er
s
e
r
v
i
ce
b
y
p
r
o
p
e
rl
y
e
d
u
c
a
t
in
g t
h
e
pa
t
i
e
n
t
o
n
t
h
e
ex
a
m/test/procedure
pr
e
para
t
i
o
n
an
d
ans
we
rin
g
related qu
e
s
t
i
o
n
s.
4.
Upda
te
pa
t
i
e
n
t
r
e
c
o
r
d,
in
c
ludin
g
an
y
n
o
tes
n
e
ce
ssa
r
y
f
o
r t
h
e
t
ec
h
n
o
l
o
gi
s
t, c
us
to
m
e
r
,
o
r
fu
t
ur
e
r
e
f
e
r
e
n
c
e.
5.
F
o
ll
o
ws
si
t
e
-sp
ec
if
i
c
pr
o
t
o
c
o
l
s
an
d
k
ee
p
s
p
r
o
t
o
c
o
l
d
o
c
u
m
e
n
t
a
t
i
o
n
up-
t
o
-da
te
t
o
e
nsur
e
c
o
m
plian
ce.
6.
O
b
t
ain
s
pr
o
p
e
r
appr
o
v
a
l
f
o
r
s
c
h
e
dul
e
c
hang
e
s
o
r c
an
c
e
lla
t
i
o
n
s
a
s
app
r
o
pria
te.
7.
Maintain total confidentiality of personal and financial data.
8.
Act in a courteous manner and maintain composure even when dealing with angry or irritated patients.
9.
Other clerical duties may include maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information.
- Performs other related duties as required and directed.
Qualifications - External
Qualifications:
Required:
- High School Diploma or GED.
Preferred:
sch
e
duling
e
x
p
e
rien
c
e.
- Two years of experience, preferably in health care.
Internal Description
Description - Internal
Position Summary:
Sets up exams, procedures and tests for patients; handles customer service inquiries.
Ensures the smooth operation by obtaining accurate and complete patient and insurance information.
Essential Functions and Responsibilities as Assigned:
1.
D
e
l
i
v
e
r
quali
t
y
c
u
s
t
o
m
er
s
e
r
v
i
c
e
b
y
ans
wer
in
g
in
c
o
m
i
n
g
ph
o
n
e
c
all
s
o
r
c
o
n
t
a
ct
i
n
g
pa
t
i
e
n
ts
b
y
ph<
