Job Details

Job Title: Flooring Salesperson

Department: Flooring Sales
Reports To: Store General Manager
ONet: Retail Salespersons - 41-2031.00

40 hours per week with base monthly income plus commission. Rotating shift.

May require evening or weekend shifts based on business needs.

Key Responsibilities

Customer Engagement

• Execute strategic face-to-face territory canvassing to generate qualified sales leads.
• Conduct professional in-home measures for customers ISO generating accurate quotes for material and installation services.
• Greet customers promptly and courteously as they enter the store.
• Ascertain customer needs and preferences through active listening and questioning.
• Recommend, select, and help customers locate or obtain flooring products and accessories that meet their needs.
• Demonstrate and explain the use, care, and maintenance of flooring products.
• Answer questions regarding merchandise, pricing, warranties, promotions, and store policies.

Sales & Transactions

• Maintain knowledge of current sales, promotions, payment and exchange policies, and security procedures.
• Prepare accurate sales slips, invoices, and sales contracts.
• Compute sales prices, total purchases, and process payments using cash, credit, or financing options.
• Sell or arrange for delivery, installation, financing, or service contracts for flooring merchandise.
• Maintain records related to sales, returns, and customer interactions.

Qualifications/Skills:

• Excellent communication and interpersonal skills.
• Strong math and estimating abilities.
• Knowledge of flooring materials (carpet, vinyl, hardwood, tile, laminate, etc.).
• Ability to operate POS systems and basic office software.
• Detail-oriented with strong organizational skills.

Physical Requirements/Work Environment

• Ability to stand or walk for extended periods.
• Ability to walk door-to-door for client facing interactions.
• Lift or move up to 50 pounds.
• Bend, reach, and handle product samples as needed.
• Retail showroom or warehouse setting.