A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Department Summary:
Michigan Dining comprises nineteen on-campus cafes and markets, nine residential dining halls, Michigan Bakeshop, and
the Michigan Catering unit. Our 500 full-time and 1,300 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations. Michigan Dining is actively growing and will open a new operation in the fall of 2026; new positions may be located in the new facility or existing locations, as business needs evolve.
Position Summary:
Manages and oversees all culinary operations for one or more facilities or programs and serving more than 25,000 meals per week. Leads the unit culinary team to provide culinary excellence, training, recipe review, and overall menu management. Functions as a lead contributor to the development and execution of new and seasonal menus in collaboration with culinary leadership across all units. Provides day-to-day direction and supervision of culinary staff and culinary operations, and coordinates efforts to successfully deliver services to a diverse clientele. Provides training and development for the staff, keeping them current with culinary skills and procedures to meet and exceed expectations. Manages and oversees large-scale special events for Residential Dining guests, in addition to daily operations.
Food Quality & Guest Experience (40%)
- Establishes and accelerates changes to menus, recipes, and cooking methods, and consistently leads to improving food quality, attractiveness, and efficient preparation.
- Oversees menu, food preparation, presentation, portioning, and plating design.
- Ensures overall consistency and quality; develops and oversees adherence to standards, policies, and procedures in order to provide quality food products and services.
- Works in conjunction with the Campus Executive Chef to improve and standardize recipes, as well as to develop new recipes, projects, and strategies to enhance the dining experience for guests.
- Is current, fluent, and ensures use of current menu management and event management software to manage inventory, purchasing, production, service records, recipes, menus, and food cost, to ensure the most efficient use of labor and goods, and to manage operational production and events for billing accuracy.
- Remains current with industry trends and participates in the development of new concepts; demonstrates a high level of knowledge in regional, international, and ethnic cuisines.
- Supports the culinary team with meeting guests to ensure that their dining requirements and expectations are met or exceeded, and responds to questions, comments, and suggestions from students, faculty, and staff regarding the menu and food quality.
- Plans and coordinates food preparation for Residential Dining, Catering, and special events.
- Assists in cooking and preparing food as necessary.
Operational Leadership (30%)
- Exercises administrative supervision over the Operations Manager, Sous Chefs, chef assistants, cooks, and other food service staff, including student employees engaged in culinary operations. Enforces all appearance and uniform guidelines.
- Serves as a leader for employees while fostering teamwork, employee morale, motivation, and open communication.
- Coaches and develops employees using a consistent and approachable demeanor while clearly articulating expectations to establish an environment of team and individual accountability.
- Makes recommendations regarding personnel matters, including hiring, training, performance feedback, promotions, and disciplinary action up to and including termination. Participates in hiring and promoting culinary staff, including evaluation and testing for culinary hiring and promotional opportunities.
- Ensures all recipes, guidelines, and relevant facts to employees during pre-shift/event meetings and training are consistently communicated.
- Manages, schedules, and trains culinary staff to ensure that excellent service is provided to guests and food is prepared and presented in an appetizing manner.
- Ensures that an efficient level of labor is used to perform the required level of service without affecting service standards.
- In collaboration with the Campus Executive Chef, trains the culinary staff in cooking and serving methods, presentation, and portion control; exhibits a hands-on approach to training and development, working alongside employees while demonstrating a commitment to their individual growth.
- Supports departmental initiatives, including student engagement and learning and development events.
- Strives to improve and streamline departmental operations through the continuous assessment of policies and procedures, work processes, and program effectiveness/value, and makes recommendations for change as appropriate.
- Participates in professional organizations, conferences, and training activities, representing the department as required or assigned.
Financial Leadership (15%)
- Assist in the budget projections for the operational unit, with particular oversight of food and labor costs.
- Responsible for the food budget and makes necessary adjustments consistent with attaining unit goals.
- Manages food, kitchen supplies, equipment purchases, and inventory using the approved management system.
- Contributes directly to the departmental financial goals through effective use of forecast data, proper scheduling, and responding to volume and market price fluctuations.
- Utilize financial data and statistics to aid informed decision-making. Provides information to departmental leadership in the preparation for short and long-term equipment purchases and modifications to labor budgets/ food costs/ trends.
Sanitation & Safety (15%)
- In partnership with the Safety Representative, continually maintains and trains the staff in safety and sanitary practices and procedures.
- Ensures compliance with all state and county health department and safety regulations and maintains high standards of sanitation as a unit priority.
- Demonstrates and enforces Hazardous Analysis of Critical Control Points (HACCP) principles to include the supervision and maintenance of the sanitary conditions of food storage, production, serving, and other front/back of the house areas.
- Conducts routine inspection of preparation, storage, and service areas, ensuring proper sanitation is maintained as well as the health and safety of dining guests and employees.
- Ensures that all service equipment is operational and handled safely, reporting mechanical issues promptly through the appropriate channels.
- Other duties as assigned.
- Degree in Culinary Arts from an accredited culinary school or apprenticeship program and/or equivalent experience.
- Minimum of seven years of progressively responsible experience as a chef in a high-volume, high-quality operation with a variety of concepts and/or catering and banquet experience.
- Experience and comprehensive knowledge of culinary techniques, menu planning, recipe and menu development, dining trends, food ordering, budget management, use of general and commercial kitchen equipment, preparation, presenta
