- High school diploma or equivalent
- Previous experience in safety, security or related field preferred
- Desire to meet and serve the public
- Ability to interact with difficult customers through de-escalation techniques
- Able to adapt to changing procedures and situations
- Able to understand and carry out oral and written instructions
- Able to work independently and assume responsibility
- Familiarity with computer applications
- Good organizational skills
- Knowledge of English language, spelling and arithmetic
- Seeing; keyboarding; using the telephone; lifting, pushing, carrying objects weighing up to 50 pounds; pulling book carts weighing up to 300 pounds; walking; bending; stooping; crouching; reaching; carrying boxes; hearing; manual dexterity; picking up litter; spreading ice melt
