Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
Location: This position is onsite at the One Energy Plaza located in Jackson, Mi. The selected candidate must be within a commutable distance or willing to relocate.
General Summary of Job Responsibilities
The Associate Security Monitoring Specialist supports a variety of operational and monitoring functions within the Security Fusion Center. The incumbent will assist the team by providing 24x7 Physical and Cyber Security monitoring capabilities to ensure the Enterprise is protected from today's advanced threats. This position will serve as "Level 1" monitoring and triage, providing a "front door" to security services and processes, as well as supportive of processes as defined by stakeholders and the other teams within the Security Fusion Center. The incumbent is expected to continue to take on increasingly complex work, shadow senior team members, and grow toward a deeper understanding of Security industry concepts and best practices.
Essential Duties and Responsibilities
Coordinate emergency preparedness and response for the Security organization and communicate with internal and external stakeholders during critical events
Perform problem solving, continuous process improvement, visual management and maturity work to enhance the effectiveness of the Security Monitoring Team
Conduct routine inspections of security technology to identify potential deficiencies to mitigate application failure
Perform access control operations to prevent unauthorized individuals from accessing Consumers Energy assets
Collect information from various sources, prioritize and disseminate intelligence/reports to stakeholders as appropriate
Identify trends to determine themes/methods utilized by threat actors
Process security incident reports and escalates as needed to ensure appropriate response
Respond to and perform investigation of alerts from security platforms, alarms and monitoring systems, emphasizing the validity of data
Respond to calls, requests and inquiries from internal and external sources serving as the "front door" for the Security Organization, maintaining best-in-class customer service
Other duties as assigned or may be necessary
Knowledge/Skills/Abilities
Ability to document technical and investigatory concepts clearly and concisely
Ability to think analytically and conceptually
Ability to work independently with minimal supervision
Ability to balance and prioritize tasks leveraging a risk-based approach in ambiguous and complex situations
Capable of performing as a team player emphasizing a "humble, hungry, smart" mentality
Knowledge of general security concepts and trends
Ability to operate in high pressure situations without sacrificing customer service
Education
High School diploma
Preferred Qualifications
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, age, sex, sexual orientation, gender identity or national origin.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.
