No prior collections experience required! A great opportunity to move into an office setting and start a career!
****HOW TO APPLY****:
Only applications submitted through our website will be considered, at:
www.thornappleemployment.com/apply
Key Responsibilities and Essential Functions:
- Process all incoming consumer calls utilizing prepared scripts to respond to basic questions, assist with account payments, and provide information regarding potential payment plans.
- Review pre-litigation accounts to determine the appropriate path including further collection calling, initiating legal involvement, or place in No Action Intended status.
- Determine if alternate service methods may qualify for accounts where initial service was not successful.
- Assist with account payments and provide information regarding potential payment plans.
Preferred Skills:
- Takes initiative
- Dependable
- Strong attention to detail and goal oriented
- Excellent written and verbal communication abilities
- Takes pride in their work
Qualifications and Education Requirements:
- High school diploma or equivalent
- Proficient in relevant computer applications and technology in general
Benefits available to you right after you start:
- Retirement: Our office will match up to 4% of the employee’s wages into a 401(k)-retirement account. You can begin contributing right away!
- Insurance: Our office contributes towards Medical, Dental and Vision Insurance of the employee and covers the cost of long-term disability. Insurance is effective the first day of the following month from your start date!
After an initial 90-day probationary period, full-time employees of our organization receive the following benefits:
- Paid Holidays: Full Day (New Year’s Day, Labor Day, July 4th, Memorial Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, and the employee’s Birthday), Half Day (Good Friday). If a Holiday lands on a weekend, the office will celebrate the holiday on the Friday before or Monday after.
- Paid Time Off: 80 Hours front loaded at the beginning of the year, with 40 more hours being added on July 1!
Interested in starting a career with us? Apply now at www.thornappleemployment.com/apply to be considered!
