POSITION: CASE SUPERVISOR LICENSED: No DEPARTMENT: Bay Mills Social Services GRADE: 12 (36,005-54,000)
REPORTS TO: Social Services Director STATUS: Exempt
The Case Supervisor is under the direction of the Social Services Director. This position is responsible for supervising the activities of child welfare caseworkers and paraprofessionals in all aspects of the child welfare case and a variety of service program areas.
- Responsible for providing staff with direction on casework, recommends service referrals and resources, delegates work assignments and sets priorities.
- Ensures compliance with Court Orders, Federal, State and Tribal program requirements and mandates.
- Reviews and approves caseworker’s composed court reports to the court.
- Supervises staff to ensure the provision of recommended services to families are provided.
- Ensures accurate and timely documentation in client file on encounters with the client and consultation with parents/foster parents, children, family, placement agency, court, school, and other involved parties.
- Ensures appropriate case planning, case management, and supportive services to Bay Mills Indian Community children and families take place for the Prevention, Protective Services, Foster Care and ICWA Cases.
- Facilitates and attends meetings and trainings as required.
- Performs functions of caseworker as needed, transporting clients, home visits, attending court, etc.
- Consults with state or other tribes as needed in carrying out job duties.
- Compiles and submits appropriate data and reports as needed.
- Participates in training and education related to enhancing job performance and as directed by supervisor.
- Attends necessary meetings with internal and external agencies.
- Other duties may be assigned within the scope and complexity of this position’s essential functions.
- Must attend any and all mandatory trainings offered through the Bay Mills Human Resources Department and/or Department Director.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must occasionally bend, squat, crawl, balance, push/pull, and reach above shoulder level with frequent crouching and kneeling. The employee must occasionally lift and/or move up to 50 pounds with frequent lifting and/or moving up to 10 pounds. The employee’s job requires driving automotive equipment with exposure to dust, fumes, gases, and marked changes in temperature and humidity.
- Must have Bachelor’s degree in Social Work, Legal Studies, or any Social Science field. Master’s in Social Work is preferred.
- Must have 5 years of experience in child welfare cases and 3 years of experience in a supervisory role.
- Must have a firm understanding of the Indian Child Welfare Act.
- Must have knowledge of case management practices necessary to coordinate services to clients.
- Must maintain high level of confidentiality.
- Must follow the accepted practices of the National Social Workers Association Code of Ethics.
- Must be able to supervise and direct staff in an appropriate manner and follow the personnel policies of the Bay Mills Indian Community.
- Must be able to prepare clear, concise, thorough, meaningful, and grammatically correct written reports, letters, memorandums, and other written documents.
- Must be able to work in a high stress environment and handle difficult situations.
- Must have, or be able to quickly achieve, familiarity with local, state, private, and Tribal agencies in order to develop comprehensive case planning, referrals, and case management to Bay Mills children and families needing these services.
- Must have the ability to oversee the development of accurate court reports, and appropriately assess client-related direct and in-direct services.
- Must have the willingness and the capacity to function cooperatively in a variety of team settings.
- Must have stress management and conflict resolution skills.
- Must have good decision-making skills and have good organizational skills.
- Must be able to prioritize workload and meet goals in a timely manner.
- Must have knowledge of computer and software such as Microsoft Windows, Word, Outlook, and Excel.
- Must have an understanding of what constitutes child abuse and neglect and be able to follow proper procedures when children are deemed to be at risk or in need of care.
- Must have the ability to engage positively with a wide range of persons and agencies.
- Must have excellent communication skills required.
- Must have good moral character.
- Must have an excellent past work record as demonstrated through professional references.
- Must be able to travel when required.
- Must have valid driver’s license with good driving record and be insurable by the Bay Mills Indian Community Insurance Program.
- Must complete a full background investigation and pre-employment drug screening analysis. The incumbent must be free of any criminal record or child abuse record, relative to their interactions with individuals or communities in accordance to applicable State and Federal laws or requirements. Must be free from substance abuse.
- To perform this position successfully, an individual must be able to satisfactorily perform each function listed under the essential functions and physical demands categories of this position description.