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Responsible for greeting visitors and/or staff and directing them to the appropriate resource, from a position of high visibility. Performs clerical duties to support the area of responsibility.
Greets, communicates with, and assists visitors, staff and/or patients, directing them to the appropriate resource.
Answers telephone, and provides/relays information in a manner consistent with caring, respect, and individual needs. Performs general clerical duties.
Completes special projects as assigned, with specific direction.
Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
Required High School Diploma or equivalent or high school student with working permit
skills, knowledge, abilities typically gained through less than 2 years of related experience in customer service, sales, recruiting, human resources, computer and data entry, telecommunications, health care, receptionist, call center, administrative, or clerical. Required
SITE - Spectrum Health Butterworth Hospital - 100 Michigan St - Grand Rapids
Guest Services - Butterworth
Evening (United States of America)
Weekly Scheduled Hours
Hours of Work
Variable days Mon-Fri
Every other weekend
Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected
category. See more here (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) .
Who We Are
Spectrum Health is a nationally recognized not-for-profit health system, offering a full continuum of health services through our health plan, medical group and hospital group. As an integrated health system, we are able to work together across all facilities, employees and providers to create exceptional, consumer-focused interactions.
Spectrum Health is redefining what it takes to improve the health of our communities and introducing new and innovative ways for consumers to access high-quality, low-cost care so that they can connect with us for a lifetime of health.
We strive to provide one Spectrum Health experience: a consistent, high-quality, seamless health journey for consumers; no matter where, when or how they interact with us. The result is better health outcomes for the thousands of individuals, families and communities we serve.
We are the region's largest employer, with corporate offices located in Grand Rapids, Michigan. Spectrum Health Hospital Group and Spectrum Health Medical Group are consistently recognized for the exceptional care they provide. Priority Health is among the largest health system-sponsored health plans in the U.S. and offers extensive experience serving large and small employer groups, individuals, Medicare Advantage, Healthy Michigan Plan and Medicaid populations.
Since 2010, Spectrum Health has been listed five times among the 15 Top Health Systems in the U.S. by Truven Analytics™. Click here (https://www.spectrumhealth.org/about-us/quality-safety-and-patient-experience/awards) to see a complete list of our safety, quality and patient experience awards.