Job Descriptions:
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services - all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.
We are seeking a Systems Engineer to join our team in Grand Rapids, Michigan. This role is performed on-site and is not remote.
The Systems Engineer delivers effective on-site and remote network support company-wide: design, implement, evaluate, maintain, monitor, report, manage and support various network-related hardware and software. This position provides support for various projects, new installations, hardware upgrades, modifications, and application upgrades.
Functions/Responsibilities:
Provides network support for various projects, such as new installations, server hardware and software and application upgrades.
Supports, designs and implements network solutions and manages network upgrades including, but not limited to, LAN, WAN and Firewall.
Analyzes and resolves network-related issues and responds to user requests in a timely manner. Works with IT staff to determine specific needs and how to best implement technical solutions.
Creates written documentation of systems design and capabilities and updates IT management as required.
Trains junior technical personnel on network support and technical documentation.
Identifies and recommends new technologies that will increase the overall efficiency of the firm's network systems.
Evaluates new products and maintains awareness of industry updates.
Maintains thorough knowledge of existing computer system, from the infrastructure to the desktop, with the purpose of finding improvements.
Maintains an inventory of all network-related software and hardware.
Works with IT staff on any and all technology-related issues and provides emergency support on major systems or problems when necessary. Provides assistance to other offices as required.
Implements network-related updates and patches in accordance with policy.
Often requires evening and weekend work to implement service-affecting changes.
Other projects as assigned by US Signal Management.
Required Experience:
Thorough knowledge of current Cisco IOS, DNS, DHCP, network communication protocols, VPN virtualization and load balancing systems.
Must have advanced knowledge of multiple operating systems and platforms, internet and other related technologies.
Strong knowledge of cloud network engineering
Ability and desire to work in a fast paced environment.
Excellent oral and written communication skills required.
Must be well-organized and have strong attention to detail.
Ability to manage a multi-facetted project to completion.
Demonstrated ability to work well independently in addition to working well within a team.
Must be able to build relationships with people and maintain professional demeanor in the office.
Education:
Bachelor's degree in computer-related field from an accredited college or university, or equivalent related experience. Equivalent combination of an associate's degree and experience in the computer science field is acceptable.
Experience:
Six years of experience and certified proficiency with Cisco networks, including configuring and supporting routers, switches (including Catalyst switches).
Experience with client and site VPN configuration.
Experience with Palo Alto firewalls is desired.
Working Conditions and Physical Demands:
This position operates in a variety of environments. The majority of the time is spent in a professional office environment and this role routinely uses standard office equipment.
Required License(s)/Certification(s):
CCIE or CCNP Enterprise is required. PCNSE is a plus.
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We offer a competitive compensation and benefits package including a 401k plan with a match. If you are looking to be part of a dynamic team, please apply now.
Equal Opportunity Employer
Keyword: Systems Engineer
From: US Signal Company LLC