High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Bachelor’s degree in Human Resources, Organizational Development, Psychology, Business Administration, or related field preferred.
Knowledge of the principles and practices of employee benefits administration including health insurance, heath savings accounts, disability, 401(k) and life insurance.
Knowledge of computer techniques used in research and analysis in the administration of employee benefits programs and basic medical, dental, and mental health terminology.
Ability to interpret and explain technical employee benefit policies and procedures; answer questions and resolve problems regarding benefit programs, plan design, coverage, application of plan benefits, etc.; perform research, and collect and analyze data regarding health insurance plans, health plan costs, and premium calculations; retrieve data and design reports based upon user needs; communicate through presentations as well as deal one-on-one with employees, providers, and other customers; maintain a high degree of accuracy in processing detailed statistical and financial data; interpret insurance carrier contracts; maintain effective working relationships in a team environment; resolve health insurance claim discrepancies in an accurate and tactful manner; and effectively interact and establish an excellent working relationship with employees, benefit suppliers, insurance carriers, etc.
To perform this job successfully, an individual should have knowledge of Internet Explorer, & MS Outlook; MS Excel and MS Word. Experience with ADP payroll preferred.
The incumbent should also be skilled in drafting correspondence, web site articles, flyer text, etc., using terminology that will be understood by employees.
Supporting a drug free workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.