Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, Dematic's global network of 8,000 employees have helped achieve more than 6,000 worldwide customer installations for some of the world's leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, a global leader in industrial trucks, supply chain solutions and related services, and a leading provider of warehouse automation.
Dematic has an immediate need for a Technical Training Specialist at our Grand Rapids, MI headquarters. This Instructional Design role will include analyzing training needs, developing curriculum, designing & building training programs and courses, and developing various other learning materials. Delivery modes will be eLearning, instructor led, virtual instructor led, and a blend of these modes. The best candidate is passionate about developing training content and performance support materials for learners who need the appropriate knowledge, skills, and abilities to design and use Dematic products and systems.
Five years of experience designing, developing, and delivering technical training programs and curriculum, including strong experience with eLearning.
Degree in Instructional Design, or closely related field.
Proven track record of creating well-designed storyboarding for eLearning.
Technical education and experience, particularly with mechanical and electrical/controls products.
Strong communication skills and extensive experience working with technical subject matter experts.
Familiarity with material handling systems deployment in a manufacturing/warehouse environment is preferred.
Excellent organization and project management skills to meet your annual training goals.
Ability to convert raw content from SMEs into the narrative and screen concepts based on objectives.
Proven success with eLearning programming tools including Storyline, Captivate, Camtasia, etc., plus.
Exceptional English speaking and writing skills.
Able to build engaging eLearning solutions and develop interactive videos and other visual designs using company brand guidelines to ensure consistency across all learning resources.
Ability to learn and adapt quickly to new technology and industry standards.
Ability to balance and manage multiple projects and tasks simultaneously in a constantly changing environment.
Creativity, enthusiasm, drive. Ability to innovatively and creatively apply current learning thought to development
Job Family Responsibilities:
Conducts complex individual and group technical training courses and activities for employees and customers. Monitors the effectiveness of course materials, reviews feedback, and modifies/revises course materials as instructed. Completes the development of new course materials Maintains comprehensive knowledge on the application, installation, and operation of all assigned products, processes, tools and services. May identify, evaluate and obtain training programs and materials from external vendors.
Performs full range of standard work for the professional field. Refers complex, unusual problems to others. Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations.
Typically BS/BA in related discipline or advanced degree. Certification may be required in some areas.
Knowledge and Experience: Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately complex assignments. Successfully applies complex knowledge of fundamental concepts, practices, and procedures of particular area of specialization. Demonstrates knowledge of organizations business practices and issues. Typically 5-8 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable.
Direction of Others:
Provide general guidance or train support and/or professional staff.
Key Working Relationships:
Primarily intra-organizational contacts and external contacts.
Requisition ID: 2020-11101
Job Time: Full-Time
Experience Level: Mid Level
Shift Schedule Display: Standard
External Company URL: http://www.dematic.com
Street: 507 Plymouth Ave NE