Knoll is a constellation of design-driven brands and people working together with our clients to create inspired modern interiors. Since 1938, we’ve been thinking about how people interact with their environments and how their environments impact what they do. Our strength in office systems, seating, furniture, textiles, leather and architectural accessories allows us to compose integrated solutions from products and services that naturally work together.
This Quality Engineer role will have dual responsibilities - Supplier Quality Engineering for Metal commodities and Quality Engineering for Logistics.
The primary SQE - Metals responsibilities will involve working with Product Development, the generation and communication of quality assurance requirements for suppliers, auditing of supplier sites, coordination of production part approval process (PPAP) submissions by suppliers, creation and follow-up on supplier corrective action requests (SCARs), supplier performance improvement programs, product claims, and advanced product quality planning (APQP)..
The primary QE - Logistics responsibilities will involve working with various functional groups to sustain and improve the quality of products, processes and services to our customers. This will include implementing a combination of appraisal and prevention efforts to improve correctness and completeness of orders being shipped to customers from product consolidation (i.e. mixing center) sites. Responsibilities will also include responding to Logistics-responsible customer claims and developing & implementing permanent corrective actions to prevent reoccurrence.
This Quality Engineer role can be based out of either East Greenville, PA or Muskegon, MI.
•Bachelor’s degree in mechanical, materials or technical field
•Minimum three years in a Quality related work function
•Seven to ten-plus years of practical manufacturing experience
•Demonstrated record of project accomplishments
•Working knowledge of Quality Management Systems and structured problem-solving techniques
•Knowledge of metals a plus
•Ability to travel up to 30% - domestic and international
•Previous supplier quality management experience strongly desired
•Implementing quality control processes in a warehousing / logistics environment
•Leading and participating in problem solving efforts with other Engineers and Technicians
•Working on projects to improve processes consistency / stability
•Developing aesthetic, dimensional, and functional quality specifications for products
•Training associates in the understanding of specifications, process controls and structured, cross-functional problem-solving techniques
•Auditing processes and systems
•Monitoring reported non-conformances and completion of required corrective actions
•Driving improvement activities to reduce Cost of Poor Quality (COPQ)
•Reviewing rejected materials, component parts and finished assemblies; participating in disposition decisions - use “as is”, rework, scrap or send back to suppliers for replacement/credit
•Assisting in program launches
•Performing other duties as necessary in support of business objectives
We are an Equal Employment Opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law.
Muskegon, Michigan, United States
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.